Training and Education Manager - Healthtech

TN United Kingdom; United Kingdom; On-site; GBP 40,000 - 70,000; Full time

Job summary

An innovative Healthtech company is seeking a passionate Training and Education Manager to enhance customer engagement through effective training programs. This role involves developing comprehensive training materials, conducting engaging sessions for fitness professionals and end-users, and collaborating with product teams to ensure the training content remains relevant. The ideal candidate will have a strong background in training within the fitness or technology sectors, exceptional communication skills, and a commitment to improving customer success. Join a forward-thinking organization dedicated to promoting wellbeing and fitness through technology.

Qualifications

• Experience in training or customer success roles in fitness or tech.
• Ability to create engaging digital training materials.
• Strong communication and presentation skills.

Responsibilities

• Develop and implement training programs for tech products.
• Conduct training sessions for diverse audiences.
• Evaluate training effectiveness and make improvements.

Skills

Training Development

Communication Skills

Presentation Skills

Customer Success Management

E-Learning Creation

Education

Degree in Education or related field

Certifications in Training or Coaching

Tools

E-Learning Software

Webinar Platforms

Job description

Social network you want to login/join with:

Training and Education Manager - Healthtech, United Kingdom, GB

Client:

Better Placed

Location:

United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

cf13109a1190

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Are you a talented Training and Education Manager / Customer Success Manager with experience in the tech, fitness, or healthcare industries looking for a role in a business that makes a difference to people's wellbeing? If yes, read on!

Better Placed is working with a rapidly expanding Healthtech company that is growing both in the UK and internationally.

Their vision is to help customers with their fitness and wellbeing.

They are seeking a Training & Education Manager / Customer Success Manager to develop, coordinate, and deliver comprehensive training programs for their products and services.

The successful candidate will ensure internal staff and B2B & B2B2C customers are proficient in using their technology.

The ideal candidate will have a passion for health, fitness, wellbeing, and technology, with excellent communication and presentation skills.

The role involves:

1. Developing and implementing training programs for their tech products, including user guides, webinars, workshops, and e-learning modules.
2. Conducting training sessions for diverse audiences, including fitness professionals and end-users.
3. Collaborating with product development and customer support teams to keep training materials current.
4. Evaluating training effectiveness through feedback and performance metrics, making improvements as needed.
5. Providing ongoing support and education to partners and customers.
6. Creating and maintaining accessible training documentation and resources.
7. Staying updated with industry trends to enhance training offerings.
8. Assisting in onboarding new employees with product and procedural training.

The person we seek will have:

1. Proven experience in training, education, or customer success roles within fitness or technology sectors.
2. Exceptional communication and presentation skills.
3. Experience in creating digital training materials, including videos and e-learning modules.
4. Willingness to travel as needed to meet global clients.