Training and Development Officer

NHS; Plymouth; On-site; Full time

Job summary

A leading healthcare organization is looking for a Training and Development Officer to aid in the delivery of its training and development program. This role involves collaborating with various teams to ensure employees receive necessary training to excel and contribute to the success of the medical group.

Qualifications

• Minimum 1 year experience of developing and implementing Training and Development programmes.
• Learning and Development Qualification or working towards is desirable.

Responsibilities

• Identify training needs and design relevant programs.
• Manage onboarding of GP students and trainees.
• Implement training and development strategies.

Skills

Excellent communication skills

Strong IT skills

Excellent leadership skills

Strong writing and record keeping ability

Proven problem solving & analytical skills

Education

Good standard of education with excellent literacy and numeracy skills

Job description

Job summary

To aid in the delivery of the organisations training and development programme, which aligns with the Practices strategic aims. The Training and Development Officer, in conjunction with HR Business Manager, will provide advice and support for all training and development matters.

The Training and Development Officer will support the HR Business Manager to ensure our training and development offer enables an employee-oriented, high-performance culture that emphasises quality, productivity, goal attainment and ongoing development of a high performing workforce. As a Training and Development Officer, you will collaborate with various teams to ensure employees receive the necessary training to excel in their roles and contribute to the overall success of Pathfields Medical Group.

Main duties of the job

The Training and Development Officer, in conjunction with the HR Business Manager, supports the implementation of services, policies and procedures.The primary focus will be identifying training needs, designing relevant programs, and assessing their impact on employee performance.

About us

Who are we?

We are a GP Practice Network, providing care to over 30,000 patients across six locations in Plymouth. We are a forward-thinking team that always aspire to fresh thinking and innovation for new or improved ways to delivering the best healthcare for our patients.

We have approximately 140 employees in diverse roles of different roles including GPs, Pharmacists, Paramedics, Physiotherapists, Advanced Nurse Practitioners, Advanced Clinical Practitioners, Pharmacy Technicians, Practice Nurses, Healthcare Assistants, Phlebotomists Receptionist, Administrators and many more! We recognise that staff our best asset and work hard to provide a supportive and inclusive culture where staff can thrive. Wherever you work with Pathfields, you will always have the opportunity to bring new ideas to continuously improve our service to patients.

Details Date posted

17 June 2025

Pay scheme

Other

Salary

£13.80 an hour This position is for 15 hours per week.

Contract

Permanent

Working pattern

Flexible working

Reference number

A0998-25-0008

Job locations

Laira Surgery

95 Pike Road

Plymouth

Devon

PL3 6HG

Beaumont Villa Surgery

23 Beaumont Road

Plymouth

PL4 9BL

Job description Job responsibilities

Primary Responsibilities:

The following are the core responsibilities of the Training and Development Officer. The Training and Development Officer is expected to work closely with the HR Business Manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Work in conjunction with the HR Business Manager to support the preparation and implementation of training and development strategies and programmes.

Liaise with managers and team leaders to ensure relevant training is provided to all staff and new areas of training are identified and implemented in a timely manner.

Manage the onboarding of GP students and trainees to ensure a smooth and robust induction process and ongoing support whilst they are with Pathfields.

Liaise with the relevant partner and GP mentors to ensure adequate support is available to the students and trainees

Advise and provide guidance on training and development policies and procedures to managers and team leaders.

Implement and support the governance and management processes that relate to the agreement and sign off of adhoc training and development across the organisation.

Ensure employee mandatory training is up to date and recorded on Practice Index.

Provide reports to team leaders and managers on the completion of mandatory training.

Review and evaluate the staff onboarding programme annually to ensure this captures all relevant processes for IT access, pensions and financial purposes.

Develop and implement a robust induction programme to ensure we have a fit for purpose induction process for all staff and students working at Pathfields.

Review the existing appraisal process and implement robust changes to ensure an effective staff appraisal process that is consistently applied across the Practice.

Co-ordinating the reviewing and updating of all training and development policies and procedures.

Manage HR electronic training files to ensure they are legally compliant and kept up to date in accordance with regulatory requirements.

Support in the line management of the Training Administrator

Work with the HR Business Manager and the wider management to design and implement development pathways for team leaders and management roles.

Job description Job responsibilities

Primary Responsibilities:

The following are the core responsibilities of the Training and Development Officer. The Training and Development Officer is expected to work closely with the HR Business Manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Work in conjunction with the HR Business Manager to support the preparation and implementation of training and development strategies and programmes.

Liaise with managers and team leaders to ensure relevant training is provided to all staff and new areas of training are identified and implemented in a timely manner.

Manage the onboarding of GP students and trainees to ensure a smooth and robust induction process and ongoing support whilst they are with Pathfields.

Liaise with the relevant partner and GP mentors to ensure adequate support is available to the students and trainees

Advise and provide guidance on training and development policies and procedures to managers and team leaders.

Implement and support the governance and management processes that relate to the agreement and sign off of adhoc training and development across the organisation.

Ensure employee mandatory training is up to date and recorded on Practice Index.

Provide reports to team leaders and managers on the completion of mandatory training.

Review and evaluate the staff onboarding programme annually to ensure this captures all relevant processes for IT access, pensions and financial purposes.

Develop and implement a robust induction programme to ensure we have a fit for purpose induction process for all staff and students working at Pathfields.

Review the existing appraisal process and implement robust changes to ensure an effective staff appraisal process that is consistently applied across the Practice.

Co-ordinating the reviewing and updating of all training and development policies and procedures.

Manage HR electronic training files to ensure they are legally compliant and kept up to date in accordance with regulatory requirements.

Support in the line management of the Training Administrator

Work with the HR Business Manager and the wider management to design and implement development pathways for team leaders and management roles.

Person Specification Qualifications Essential

• Good standard of education with excellent literacy and numeracy skills
• Minimum 1 years experience of developing and implementing Training and Development programmes and relevant materials.

Desirable

• Learning and Development Qualification or working towards

Experience Essential

• Experience of working with the public
• Proven track record of developing and delivering training to staff at all levels
• Experience of deploying a wide variety of training methods
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc
• Experience of performance management, including appraisal writing, staff development and disciplinary procedures
• Experience of chairing meetings, producing agendas and minutes

Desirable

• Experience of successfully developing and implementing projects
• Experience of working in a health care setting

Skills Essential

• Excellent communication skills (written, oral and presenting)
• Strong IT skills (generic)
• Excellent leadership skills
• Strong writing and record keeping ability for reports and training manuals
• Eye for detail
• Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
• Effective time management (Planning & Organising)
• Ability to network and build relationships
• Proven problem solving & analytical skills
• Ability to develop, implement and embed policy and procedure
• Ability to motivate and train staff

Person Specification Qualifications Essential

• Good standard of education with excellent literacy and numeracy skills
• Minimum 1 years experience of developing and implementing Training and Development programmes and relevant materials.

Desirable

• Learning and Development Qualification or working towards

Experience Essential

• Experience of working with the public
• Proven track record of developing and delivering training to staff at all levels
• Experience of deploying a wide variety of training methods
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc
• Experience of performance management, including appraisal writing, staff development and disciplinary procedures
• Experience of chairing meetings, producing agendas and minutes

Desirable

• Experience of successfully developing and implementing projects
• Experience of working in a health care setting

Skills Essential

• Excellent communication skills (written, oral and presenting)
• Strong IT skills (generic)
• Excellent leadership skills
• Strong writing and record keeping ability for reports and training manuals
• Eye for detail
• Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
• Effective time management (Planning & Organising)
• Ability to network and build relationships
• Proven problem solving & analytical skills
• Ability to develop, implement and embed policy and procedure
• Ability to motivate and train staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Pathfields Medical Group

Address

Laira Surgery

95 Pike Road

Plymouth

Devon

PL3 6HG

Employer's website

https://www.pathfields.co.uk (Opens in a new tab)

Employer details Employer name

Pathfields Medical Group

Address

Laira Surgery

95 Pike Road

Plymouth

Devon

PL3 6HG

Employer's website

https://www.pathfields.co.uk (Opens in a new tab)