Marley Risk Consultants is at the forefront of innovation in the Structural Warranty Insurance sector. As a dynamic Managing General Agent (MGA) based in the UK, we specialise in crafting bespoke insurance solutions that protect Insurers whilst empowering the construction industry to improve quality.
Job Location:
- Based in Bishops Cleeve with regular travel to our other offices
Job Type
- Full-time (Monday-Friday)
Role Overview
We require a dynamic and experienced Training and Development Manager to lead the design, development, and delivery of high-impact training programs that enhance employee skills, performance, and engagement. The ideal candidate will have a strong background in adult learning principles, instructional design, and training facilitation, with a passion for continuous improvement and organisational development. This role will report into the Head of People, Talent and Customer Experience.
Key Responsibilities
- Design, develop, and implement comprehensive training programs aligned with organisational goals, producing a comprehensive annual training plan, including budgetary requirements and delivery timelines.
- Lead training needs assessments and skills gap analyses in collaboration with department heads and team managers where appropriate.
- Ensure that all staff have a training plan that aligns with organisational needs and Marley Values and mission Statement
- Facilitate engaging in-person and virtual training sessions across various levels and departments, ensuring full utilisation of training facilities.
- Evaluate the effectiveness of delivered training programs through feedback, assessments, and performance metrics, using detailed report formatting that you have designed and implemented with the management teams.
- Mentor and support junior training staff and contribute to their professional development where applicable.
- Maintain and update training materials, manuals, and e-learning content.
- Promote CII and CILA qualifications to all staff.
- Ensure a thorough and comprehensive training log is maintained and accessible by the Head of People, Talent and Customer Experience, ensuring this is kept up to date in real time.
- Stay current with industry trends, learning technologies, and best practices in training and development.
- Manage training budgets, schedules, and vendor relationships as needed, and ensure that all training is cost effective and delivers returns on investment.
- Deliver comprehensive monthly and quarterly reports identifying delivery against KPIs reporting to the Head of People, Talent and Customer Experience in a timely manner.
- Support change management initiatives through targeted learning interventions, helping to identify and anticipate necessary actions, in line with line manager and Senior Management Team requirements.
- Any other reasonable requests as identified by the Senior Management Team.
Qualifications
- Preferred but not required: Bachelor’s degree in human resources, Education, Organizational Development, or a related field (Master’s preferred).
- Minimum of 5 years of experience in training and development, with at least 2 years in a senior or lead role.
- Proven experience in instructional design, curriculum development, and training facilitation.
- Strong knowledge of learning management systems (LMS) and e-learning tools.
- Excellent communication, presentation, and interpersonal skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Certification in training or instructional design (e.g., CIPD, ATD, or similar) is a plus.
Key Competencies
- Strategic Thinking
- Leadership and Team Development
- Analytical and Problem-Solving Skills
- Adaptability and Innovation
- Project Management
- Stakeholder Engagement
- Effective Communication
What We Offer
- Career Development: An opportunity to make a significant impact within the organisation, with support from senior management.
- Innovative Environment: Be part of a team that's redefining construction insurance through creativity and forward-thinking solutions.
- Competitive Compensation: Attractive salary package.
- Supportive Culture: A workplace that values your contributions, encourages open dialogue, and fosters a sense of community.
Comprehensive Benefits
- Generous company pension
- Cycle to work and tech scheme
- Employee Assisted Programme
- Life assurance scheme
- Private medical insurance scheme
- Flexible working
- Gym membership