Training and Development Coordinator (Level 3 Business Admin Apprentice) F/H

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Training and Development Coordinator to enhance their training programs. This dynamic role involves supporting the delivery of training strategies, managing events, and ensuring smooth operations within the team. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a knack for multitasking. This position offers a fantastic opportunity to contribute to a vibrant team and play a key role in the development of personnel within the organization. If you are passionate about training and development, this role could be your next career move!

Qualifications

• Experience in using MS Office and SharePoint for administrative tasks.
• Strong organizational skills to manage multiple projects effectively.

Responsibilities

• Support the delivery of training and development programs.
• Coordinate events and manage logistics for training sessions.

Skills

Good IT Skills

Excellent written communication skills

Highly organized

Ability to manage several projects

Interpersonal skills

Tools

MS Office

SharePoint

Job description

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Training and Development Coordinator (Level 3 Business Admin Apprentice) F/H, London

Client: Alcatel Submarine Networks

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

86c9803daf5c

Job Views:

47

Posted:

11.04.2025

Expiry Date:

26.05.2025

Job Description:

Company

Alcatel Submarine Networks, part of Nokia, leads the industry in terms of transmission capacity and installed base with more than , km of optical submarine systems deployed worldwide, enough to circumnavigate the globe times.

From traditional telecom applications to content and over-the-top service provider infrastructures, as well as to offshore oil and gas applications, ASN provides all elements of turnkey global undersea transmission systems, tailored to individual customer’s needs.

PRIMARY PURPOSE AND OVERALL OBJECTIVE OF THE JOB:

To support the delivery of the ASN Training and Development Strategy by providing timely and accurate administration and organisational skills. This role is to support and co-ordinate the promotion and delivery of the programme of activities as set out in the T&D Strategy.

Internal & External Relationships:

The role holder is expected to demonstrate a commitment to equality, diversity, and inclusion, promoting collaboration and positive partnerships, working harmoniously with colleagues and other stakeholders of all cultures and backgrounds.

Health, Safety & Wellbeing Considerations:

This job involves undertaking duties which include the following health, safety, and wellbeing considerations:

Regular use of Screen Display Equipment.

MAIN ACCOUNTABILITIES:

The following are the main accountabilities for the job. Other duties, commensurate with the job, may also be assigned from time to time.

The role will require understanding relevant processes associated with the delivery of a programme of Training and Development, promotion, recording of attendance to training, collation of evaluation data & reporting, raising of purchase orders, etc., and any other duty as required.

Event Support:

Taking responsibility as co-ordinator for managing a variety of discrete projects/events/programmes as required to support a busy portfolio and schedule throughout the year.

Effectively planning and managing the support requirements for the above, whilst liaising with colleagues to ensure there are always suitable levels of office cover and that there is always an awareness of colleague’s commitments.

Working closely with Head of Training, Lead, Site Trainers, and Departmental trainers to provide appropriate operational support to the central programme of events and current interventions being managed by each portfolio. This will include but is not restricted to:

• Making room and refreshment bookings.
• Drafting and sending relevant email communications to participants.
• Setting up meetings of all types, producing agendas, and acting as note taker where required.
• Ensuring appropriate delivery resources are in stock for use at events/T&D interventions, including printing of handouts.
• Setting up rooms and ensuring external facilitators are adequately supported in advance of and on the day of delivery.
• Ensuring the calendar of events is kept up to date with details of rooms and any additional information to assist with responding to queries and understanding of the wider team movements and commitments.

Finance:

Monitoring data to provide information to the Head of Training, drafting basic reports to inform planning and raising of purchase orders.

Administration:

• Acting as first point of contact for daily queries coming into the T&D team and working with the team and other teams to respond or effectively redirect queries.
• Responsible for the effective monitoring of course bookings and/or expressions of interest and subsequent allocation and confirmation of places for events/programmes.
• In liaison with the T&D team and Central communications, create and promote effective internal marketing communications for T&D provisions, writing appropriate materials for promotion of development interventions including news articles, web content, blogs, and posters or other visuals.
• Utilising SharePoint to undertake maintenance of the T&D webpages, making regular updates, and ensuring content is up to date.
• Proactively input to the review of administrative processes, identifying areas for improvement, and actively engaging with new processes set in place.
• Responsibility for accurate recording of staff involvement in development opportunities, interrogating data to input to or create relevant reports as requested.
• Actively contribute ideas and assist in planning and execution of a variety of identified events throughout the T&D calendar, such as Staff Induction.
• Engaging with external facilitators to ensure everything is in place for them and that they are provided with relevant facilitation packs/information.

General:

Maintaining an overview of the T&D calendar of events, highlighting any potential workload pinch points, inputting proposed solutions to any issues, and having sufficient knowledge of colleague’s areas of work to respond to queries as required.

Wanted Profile:

Experience / Knowledge:

Experience and knowledge of using MS Office.

Skills/Abilities:
Good IT Skills.
Highly organised and able to manage several projects at once, whilst maintaining an oversight of and reacting to changing daily priorities.
Ability to accurately input, manage, interrogate, and analyse data to provide management information.
Excellent written communication skills with the ability to produce accurate, clear, concise, and effective documents for a range of audiences.
The ability to draft appropriate marketing materials for a variety of media.
An understanding and appreciation of dealing with confidentiality and sensitive information.
Excellent interpersonal skills with the ability to communicate appropriately at all levels within the organisation via email, telephone, and in person.