Training And Compliance Manager

Austin Fraser; Theale; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading delivery solutions provider in Theale seeks a Training and Development Manager to design and implement training programs. The ideal candidate will have strong communication skills and experience in employee development. Responsibilities include assessing training effectiveness, supporting management with coaching, and ensuring compliance with company values. Competitive compensation and a comprehensive benefits package are offered.

Benefits

Competitive pay rates

Company-funded Health Cash Plan

20 days holidays + bank holidays

Long Service Recognition scheme

Enhanced Maternity & Paternity leave

Company Pension Scheme

Life Assurance

Employee Assistance Program

DX Discounts Portal

Opportunities for career progression

Qualifications

• Experience with Health and Safety principles.
• Ability to work independently or in a team.
• Focus on best practice delivery.

Responsibilities

• Design and execute training programs aligned with the DX-2 strategy.
• Ensure proper onboarding and skill development for employees.
• Assess training effectiveness through feedback and metrics.
• Support managers with training and coaching initiatives.
• Ensure training adheres to company branding and regulations.
• Work with stakeholders to align training with business objectives.
• Oversee training materials for effective delivery.
• Provide hands-on training and assess needs at regional locations.
• Customize training based on local market trends.
• Utilize e-learning platforms to enhance delivery.

Skills

Good knowledge of Microsoft Applications

Excellent communication skills

Strong character capable of challenging staff

Attention to detail

Resilient, able to handle resistance

Knowledge of DX systems

Job description

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All about you: You will be friendly, hard-working, and love the buzz of getting things done. We value team players and here at DX, we are committed to providing our people with the technical and personal skills to progress their careers.

About Us: We think we are more than just a delivery company. We know each item tells a story, and for someone, somewhere, it'll make their day — or not, if we fail! DX is the specialist provider of customer-driven solutions for time-sensitive, mission-critical, high-value, and heavier items delivery. We handle goods from many high street retailers and sectors including homeware, fashion, optical lenses, pharmacy items, jewelry, legal documents, the UK Government, and foreign embassies for identity documents and visas.

Our brand reflects what we do daily, and our values set the tone for how we want our colleagues to deliver the 'Delivered Exactly' promise. Our goal every day is to deliver on our promises so you can deliver on yours.

What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career development, and DX will provide training and opportunities to support this. Whatever you choose, you'll work with a great team focused on meeting the DX 'Delivered Exactly' promise.

Why DX? We achieve outstanding results through our people. Our ability to recruit, train, promote, and retain top talent is a core strength and fundamental to our growth. Our entrepreneurial, dedicated, customer-focused team drives our success and future of work. We recruit ambitious, driven individuals who bring new ideas to improve our services. If you are energetic and committed to delivering excellent results, we offer a rewarding career.

Main responsibilities:

1. Training Program Development & Implementation - Design and execute training programs aligned with the DX-2 strategy and regional needs.
2. Employee Development - Ensure proper onboarding, skill development, and ongoing retraining for employees.
3. Performance Evaluation - Assess training effectiveness through feedback and performance metrics, including audit schedules.
4. Coaching & Leadership Development - Support managers and leaders with training and coaching initiatives.
5. Standardisation & Compliance - Ensure training adheres to company branding, values, policies, industry regulations, and best practices.
6. Collaboration with Stakeholders - Work with AskPersonnel, operations, SHE team, and senior leadership to align training with business objectives.
7. Resource Management - Oversee training materials and resources for effective delivery.
8. Regional Travel & Site Visits - Provide hands-on training and assess ongoing needs at regional locations.
9. Adapting to Local Needs - Customize training based on regional differences such as market trends and regulatory requirements.
10. Technology & Innovation in Training - Utilize e-learning platforms, virtual training, and new technologies to enhance delivery and validation.

Knowledge, Skills, and Experience:

• Good knowledge of Microsoft Applications
• Excellent communication skills
• Knowledge of DX systems is an advantage
• Strong character capable of challenging staff from warehouse operatives to directors
• Ability to work independently or in a team with self-starter behaviors
• Attention to detail and planning skills
• Focus on best practice delivery
• Ability to quickly learn new processes and systems
• Resilient, able to handle resistance
• Experience with Health and Safety principles
• Resourceful in gathering and consolidating information

Benefits:

• Competitive pay rates
• Company-funded Health Cash Plan
• Holidays: 20 days + bank holidays, increasing with service
• Long Service Recognition scheme
• Enhanced Maternity & Paternity leave
• Company Pension Scheme
• Life Assurance
• Employee Assistance Program including 24/7 Virtual GP
• DX Discounts Portal
• Opportunities for career progression and more

We look forward to hearing from you.