Training Administrator

NBI Partnership; Norwich; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading research partnership in Norwich is seeking a motivated Training Administrator to coordinate and manage training activities. The ideal candidate will have excellent organizational skills, experience working with training providers, and a strong customer service orientation. This role involves developing the training program and supporting HR initiatives. Offering a vibrant work environment and opportunities for professional development.

Qualifications

• Significant experience in a similar administrative role.
• Experience working with external training providers.
• Proven organizational skills for high-frequency events.

Responsibilities

• Coordinate and manage training events.
• Develop the annual training programme.
• Liaise with training providers and internal teams.

Skills

Excellent reporting skills

Proficient with MS Office

Understanding of scientific training methods

Customer service skills

Excellent communication skills

Education

Minimum of 5 GCSE qualifications

CIPD / Training Qualification

Tools

HR and training databases

Job description

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We are seeking to appoint a motivated and highly organised administrator who will play a key role in co-ordinating training for staff and students across the NBI.

The Training Administrator will co-ordinate, schedule and administer training and development activities, develop the annual training programme, liaise with and arrange training providers, and coordinate and manage training events for the John Innes Centre, The Sainsbury Laboratory, Quadram Institute Bioscience, Earlham Institute, and NBI Partnership. They will also assist the wider HR Team with training and development initiatives.

Key Relationships

Internal: Managers, Staff, PhD Students, the Graduate Schools Office, and the HR team.

External: Training Providers, UEA, and other Research Institutes.

Main Activities & Responsibilities

Person Profile

Education & Qualifications

Requirement: Good standard of education with a minimum of 5 GCSE qualifications (or equivalent). Further education CIPD / Training Qualification.

Job Description

Main Purpose of the Job

We are seeking to appoint a motivated and highly organised administrator who will play a key role in co-ordinating training for staff and students across the NBI.

The Training Administrator will co-ordinate, schedule, and administer training and development activities, develop the annual training programme, liaise with and arrange training providers, and coordinate and manage training events for the John Innes Centre, The Sainsbury Laboratory, Quadram Institute Bioscience, Earlham Institute, and NBI Partnership. They will also assist the wider HR Team with training and development initiatives.

Key Relationships

Internal: Managers, Staff, PhD Students, the Graduate Schools Office, and the HR team.

External: Training Providers, UEA, and other Research Institutes.

Main Activities & Responsibilities

Person Profile

Education & Qualifications

Requirement: Good standard of education with a minimum of 5 GCSE qualifications (or equivalent). Further education CIPD / Training Qualification.

Specialist Knowledge & Skills

Requirement: Excellent reporting skills. Proficient with standard MS Office applications as well as HR and training databases. Understanding of (scientific) training methods and types. Experience of using technology to support training delivery, online, hybrid, and audiovisual equipment.

Relevant Experience

Requirement: Significant experience of working in a similar administrative role, supporting multiple customers. Experience working with external training providers. Experience working as part of an HR/Training/Development Team. Successful organization of high-frequency events.

Interpersonal & Communication Skills

Requirement: Ability to build good working relationships with colleagues and customers. Excellent time management and organizational skills. A strong team player but capable of acting on own initiative and offering new ideas. Excellent customer service skills. Excellent written and verbal communication skills. Good analytical skills. Proactive, flexible, and resilient approach.

Additional Requirements

Requirement: Attention to detail. Willingness to embrace the expected values and behaviors of all staff at the NBI, ensuring it is a great place to work. Ability to maintain confidentiality and security of information where appropriate. Able to present a positive image of self and the Partnership. Promotes equality and values diversity. Willingness to work outside standard working hours when required.