Training Administrator

Membershipbespoke; Corby; Hybrid; Full time

Job summary

An established industry player is on the lookout for a highly organized Training Administrator to enhance their customer service experience. This role involves managing interactions with Approved and Registered Centres, ensuring smooth approval and operational processes. The ideal candidate will be proficient in Google applications and possess strong communication and organizational skills. You will be responsible for handling enquiries, managing records, and collaborating with various teams to support account management. If you are passionate about delivering high-quality service and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Proficient in Google applications with strong communication skills.
• Excellent organisational skills and ability to work independently.

Responsibilities

• Handle enquiries and approvals, including registration and certification.
• Manage correspondence, invoicing, and process payments related to approvals.

Skills

Communication Skills

Organisational Skills

Customer Service

Flexibility

Tools

Google Applications

Job description

Training Administrator

Professional Membership Body

Central London – Hybrid Working

£12.55 + £1.51 holiday pay

ASAP - end of August

My client, a reputable professional body, is seeking a highly organised Training Administrator to manage interactions with their Approved and Registered Centres, ensuring exceptional customer service standards throughout the approval and operational processes.

Key Responsibilities:

• Handle enquiries and approvals, including registration and certification.
• Liaise with Centres and External Verifiers, providing advice and maintaining records.
• Manage correspondence, invoicing, and process payments related to approvals.
• Process learner registrations and monitor results.
• Generate and dispatch certificates and invoices.
• Conduct general administration including email, calls, and filing.
• Collaborate with Relationship and Development Managers to support account management.

Requirements:

• Proficient in Google applications.
• Strong communication skills and experience with customer interactions.
• Excellent organisational skills and ability to work independently.
• Flexibility to adapt to changing demands.

If you are committed to delivering high-quality service and possess the required skills, we would love to hear from you.

To apply to this role of Training Administrator please send your CV

Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.