Trainer, Accessibility Center of Excellence

Apple Inc.; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Apple Inc. in London is seeking a Trainer within the IS&T Accessibility Center of Excellence to lead training programs, scale delivery, and measure impact across Apple’s accessibility initiatives.

You will partner with cross-functional teams of engineers, designers, program managers and leadership to analyze needs, refine content, and drive learning at scale in a fast-paced environment.

Proven experience designing and delivering training, plus knowledge of accessibility, are highly valued.

Qualifications

• Proven experience designing, developing, and delivering training programs to audiences across multiple formats.
• Experienced in collaboration across an organization with multiple roles to align training content with business needs.
• Excellent communication and facilitation skills, with the ability to adapt delivery to varying learner levels.

Responsibilities

• Own the training portfolio for the Accessibility Center of Excellence from needs analysis to delivery and impact reporting.
• Refine content and explore delivery methods to increase reach and engagement across Apple.
• Partner with accessibility SMEs to ensure materials remain accurate and relevant while driving continuous improvement.

Skills

Training design

Cross-functional collaboration

Facilitation skills

Accessible training materials

Job description

Selection changes the language of the page/content

Trainer, Accessibility Center of Excellence

London, England, United Kingdom Software and Services

At Apple, we believe that technology is most powerful when it empowers everyone. Great ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Do you want to work somewhere that holds accessibility as a core value? Apple has an exciting opportunity for a trainer in the IS&T Accessibility Center of Excellence (CoE). The CoE was created with the purpose of promoting and supporting accessibility globally across Apple, partnering to embed accessibility into customer and employee facing digital services, apps and websites. We are seeking a Trainer to join our Program Management Office (PMO). This role involves collaborating with global cross-functional teams to support our existing training, as well as scaling the program.

Description

As the Trainer within the team, you will own the training portfolio for the Accessibility Center of Excellence — from analyzing team needs and proposing new learning initiatives, through to managing delivery, tracking outcomes, and reporting on impact to leadership. You will facilitate the refinement of content and explore alternative delivery methods to increase reach and engagement across Apple. The successful candidate will be a self-motivated, results-oriented individual comfortable navigating ambiguity and working independently in a fast-paced environment. They will partner closely with the accessibility subject matter experts to ensure materials remain accurate and relevant, while driving continuous improvement through attendee feedback. Proven experience designing and delivering training at scale is a must and an understanding of digital accessibility will be an advantage.

Minimum Qualifications

• Proven experience designing, developing, and delivering training programs to audiences across multiple formats.
• Experienced in collaboration across an organization with multiple roles (e.g., engineers, designers, program managers, leadership) to align training content with business needs.
• Excellent communication and facilitation skills, with the ability to adapt delivery to varying levels of learner familiarity and seniority.
• Proficiency in creating clear, accessible training materials.

Preferred Qualifications

• Familiarity with learning management platforms, instructional design principles, and learning and development methodologies such as Universal Design for Learning.
• Industry recognized qualification in training.
• Knowledge of accessibility.
• Closing date for applications is September 11, 2026.

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.