Trainee Tram Driver

TN United Kingdom; London; On-site; GBP 28,000 - 53,000; Full time

Job summary

An established industry player is excited to offer Trainee Tram Driver positions, marking the beginning of a rewarding journey in tram operations. Over 16 weeks, trainees will learn vital rules and gain hands-on experience driving trams, all while delivering exceptional customer service. This role requires effective communication and a commitment to safety, as trainees will manage various challenges and act as ambassadors for the company. With flexible shifts and a supportive environment, this opportunity is perfect for those eager to start a career in public transport.

Benefits

Free TfL Oyster pass

75% off leisure travel for family

Pension

Other discounts

Qualifications

• Ability to manage disruptions and emergencies proactively.
• Must prioritize safety and follow rules and procedures.

Responsibilities

• Act as an ambassador for the company while driving trams.
• Make passenger announcements and keep customers informed.

Skills

Customer Service

Communication Skills

Ability to Work Under Pressure

Flexibility for Shift Work

Education

Three GCSEs A-C or equivalent

Job description

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Trainee Tram Driver Positions

We are delighted to announce opportunities for several Trainee Tram Driver positions. The role is rostered, covering a 24-hour period, 7 days a week, all year round.

This is the start of an exciting journey towards becoming a Tram Driver. As a trainee, you will spend up to 16 weeks learning the rules, gaining knowledge, and driving our trams.

You will face various challenges, and the role is not just about driving trams. At Tram Operations, we are committed to providing outstanding Customer Service at all times. You will act as an ambassador for the Company, managing disruptions and emergencies proactively. Effective communication is vital, including making Passenger Announcements to keep customers informed. You must also prioritize safety, recognize hazards, follow rules and procedures, and maintain a professional work ethic daily.

Due to our Fatigue Monitoring System for all Safety-Critical Staff, candidates must live within close proximity to our Croydon depot, within one hour travel time by car or public transport.

Our tram operation runs 24 hours, with shifts starting as early as 04:00, finishing as late as 02:00, including night shifts involving tram preps.

Salary:

• During Training (16 weeks): £28,550
• Post-Training: £40,132
• One year after training completion: £52,376

Minimum Requirements:

• The ability to work under pressure
• Experience with rules & procedures
• Flexibility for shift work and unsocial hours
• A customer-focused approach
• Ability to travel to Croydon depot within one hour from residence
• Full UK driving license with no more than three points
• Three GCSEs A-C or equivalent

All successful candidates will undergo a DBS check before employment.

Benefits include a free TfL Oyster pass for you and your partner, 75% off leisure travel for your family on rail services, pension, and other discounts.

Note: The advert may close earlier if sufficient applications are received.

We all belong at Tram Operations. We promote an inclusive environment and value diversity, including age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain zero tolerance for prejudice and support flexible working options where possible. If you need additional support due to a disability or neurodivergent condition, please follow the provided links to request accommodations.