Trainee Ticketing Agent

Marine Travel - UK; Canterbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global marine travel provider is seeking a Trainee Ticketing Agent in Canterbury. The role involves handling ticket sales, making reservations, and providing excellent customer service. Ideal candidates have strong communication skills and attention to detail, and ideally some experience in the travel industry. Join a dynamic team in a fast-paced environment.

Qualifications

• Skills in Ticket Sales and Reservations.
• Excellent Communication and Customer Service skills.
• Attention to detail and ability to work in a fast-paced environment.

Responsibilities

• Handle ticket sales and make reservations.
• Provide excellent customer service.
• Support sales efforts and manage client interactions.

Skills

Ticket Sales

Customer Service

Communication

Attention to detail

Team Collaboration

Education

High school diploma or equivalent

Further education in travel or a related field

Job description

Company Description

Marine Travel is a global, independent marine travel provider with offices in Canterbury, Manila, and Ireland. Operating 24/7, 365 days a year, we provide dedicated travel services to the shipping, marine, offshore, oil, and gas sectors. Our team offers seaman fares, crew logistics, and ancillary travel services with flexibility and increased baggage allowance as standard. Marine Travel holds IATA accreditations and collaborates with suppliers to provide extensive global fare options. As the founding partner of the Marine Travel Alliance, we ensure unmatched quality and global service reach.

Role Description

This is a full-time on-site role for a Trainee Ticketing Agent located in our Canterbury office. The Trainee Ticketing Agent will be responsible for handling ticket sales, making reservations, and providing excellent customer service. Daily tasks include interacting with customers, managing reservations, and supporting sales efforts. The trainee will work closely with the team to ensure seamless travel arrangements for our clients.

Qualifications

• Skills in Ticket Sales and Reservations
• Excellent Communication and Customer Service skills
• Experience or interest in Sales
• Attention to detail and ability to work in a fast-paced environment
• Ability to work collaboratively in an on-site team setting
• Previous experience in the travel industry is a plus
• High school diploma or equivalent; further education in travel or a related field is beneficial