Trainee Tenancy Manager

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits with a forward-thinking company looking for a Trainee Tenancy Manager. This role offers a chance to kickstart your career in property management, where you'll learn from industry professionals in a dynamic team environment. You'll develop essential skills in project management and client relations, ensuring a smooth moving experience for tenants and landlords alike. With a clear path for career progression and a culture that values internal promotion, this position is perfect for those eager to grow and take on new challenges. Join a supportive team and enjoy a range of generous benefits while making a real impact in the property sector.

Benefits

Generous reward packages with uncapped commission

Fast track career options

Pension contribution scheme

Comprehensive training programme

Team and social events

Birthday day off

Generous holiday allowance

Paid day off to volunteer

Wellbeing support

Beauty and fitness discounts

Qualifications

• Strong communication and customer service skills are essential.
• Ability to manage a varied workload and work under pressure.

Responsibilities

• Assist tenants and landlords throughout the moving process.
• Handle contracts, deposit disputes, and customer complaints.

Skills

Excellent communication skills

Customer service skills

Ability to manage workload

Patient demeanor

IT literacy

Job description

We are currently looking for a Trainee Tenancy Manager to join our talented Tenancy Management team. This is an unmissable opportunity to start your career in property and learn from some top professionals in the sector.

You will be joining an interactive and high-energy team, with a strong people-culture whilst developing your skills in project management and client relations. Moving is stressful, and you are there to take the edge off this process for both tenants and landlords.

Learning your craft as a Trainee Tenancy Manager will lay the foundations needed to manage your own portfolio. From going through contracts with a fine tooth comb and handling deposit disputes, to managing customer complaints, you will learn to overcome anything that’s thrown at you.

From day one, you will be made aware of the clear route of progression into our Property Management department. With a culture that promotes from within, we will work closely with you to meet this goal and help you feel confident when taking on more responsibility.

Skills and Experience

• Excellent communication and customer service skills
• Ability to manage a varied and complex workload
• Patient and conscientious demeanor
• Ability to work to tight deadlines with clear prioritisation
• Fully IT literate

Company Benefits

• Generous reward packages with uncapped commission
• Fast track career options
• Pension contribution scheme
• Comprehensive training programme from apprenticeship to industry qualifications
• Team and social events
• Birthday day off
• Generous holiday allowance, 25 days+ (including extra days for long service)
• Paid day off to volunteer at the charity of your choice
• Wellbeing support
• Beauty and fitness discounts
• Enhanced Maternity and Paternity
• Season ticket loan
• Cycle to work scheme including Forest bikes