Trainee Technical Coordinator

Team One UK recruitment; Redhill; On-site; GBP 24,000; Full time

Job summary

A recruitment agency in Redhill is seeking a Trainee Technical Repair Coordinator to join their team. This full-time role offers comprehensive training and support for professional development. The ideal candidate will have previous office experience and possess strong interpersonal and organizational skills. Responsibilities include managing repair claims, coordinating with repairers, and providing updates on repair progress.

Qualifications

• Previous office experience is essential.

Responsibilities

• Instructing repairers on new and existing claims.
• Allocating vehicles to appropriate repairers or finding alternatives if needed.
• Authorising estimates within set limits.
• Processing estimates and invoices.
• Liaising with Engineers, Repairers, and Insurers.
• Providing updates on repair progress.
• Supporting assigned handlers with repair actions.

Skills

Confident telephone manner

High-level interpersonal skills

Excellent attention to detail

Ability to follow set procedures

Computer literate with good computer skills

Strong planning and organizational skills

Flexible approach to work

Education

GCSE (or equivalent) in English and Maths

Job description

Social network you want to login/join with:

Are you looking to kick-start your career within an office environment? A fantastic opportunity has arisen for a confident and detail-oriented individual to join a hard-working team as a Trainee Technical Repair Coordinator. This full-time position offers comprehensive training and support for professional development.

The Role:

As a Technical Repair Coordinator, you will be responsible for a variety of tasks crucial to the repair process of claims. Your main duties will include:

• Instructing repairers on new and existing claims.
  
• Allocating vehicles to appropriate repairers or finding alternatives if needed.
  
• Authorising estimates within set limits and escalating those exceeding limits to Engineers.
  
• Processing estimates, supplementary estimates, and invoices.
  
• Liaising with Engineers, Repairers, and Insurers for updates.
  
• Providing updates to Trusts, Scheme members, and Drivers on repair progress.
  
• Reviewing end-of-lease charges.
  
• Supporting assigned handlers with repair actions.
  
• Updating claim status and records.
  
• Handling incoming calls to the department.
  

About You:

The ideal candidate will be eager to learn and possess the following:

Experience:

• Previous office experience is essential
  

Qualifications:

• GCSE (or equivalent) in English and Maths is essential.
  

Skills:

• A confident telephone manner.
  
• High-level interpersonal skills.
  
• Excellent attention to detail.
  
• Ability to follow set procedures meticulously.
  
• Computer literate with good computer and keyboard skills.
  
• Strong planning, organisational, and time management skills.
  
• A flexible approach to work, with the ability to adapt to new practices.
  

Office based Monday to Friday, 9am to 5pm

Job Description

Trainee Technical Repair Coordinator

£24,000 per annum

Redhill, Surrey

Permanent, full-time

Are you looking to kick-start your career within an office environment? A fantastic opportunity has arisen for a confident and detail-oriented individual to join a hard-working team as a Trainee Technical Repair Coordinator. This full-time position offers comprehensive training and support for professional development.

The Role:

As a Technical Repair Coordinator, you will be responsible for a variety of tasks crucial to the repair process of claims. Your main duties will include:

• Instructing repairers on new and existing claims.
  
• Allocating vehicles to appropriate repairers or finding alternatives if needed.
  
• Authorising estimates within set limits and escalating those exceeding limits to Engineers.
  
• Processing estimates, supplementary estimates, and invoices.
  
• Liaising with Engineers, Repairers, and Insurers for updates.
  
• Providing updates to Trusts, Scheme members, and Drivers on repair progress.
  
• Reviewing end-of-lease charges.
  
• Supporting assigned handlers with repair actions.
  
• Updating claim status and records.
  
• Undertaking diary chasing.
  
• Handling incoming calls to the department.
  

About You:

The ideal candidate will be eager to learn and possess the following:

Experience:

• Previous office experience is essential
  

Qualifications:

• GCSE (or equivalent) in English and Maths is essential.
  

Skills:

• Great customer service skills
  
• A confident telephone manner.
  
• High-level interpersonal skills.
  
• Excellent attention to detail.
  
• Ability to follow set procedures meticulously.
  
• Computer literate with good computer and keyboard skills.
  
• Strong planning, organisational, and time management skills.
  
• A flexible approach to work, with the ability to adapt to new practices.
  

Office based Monday to Friday, 9am to 5pm

Requirements
Trainee Technical Coordinator Entry level jobs redhill rh1 Customer Service Administrator