Trainee Store Manager -

Econofoods; Rand CP; On-site; GBP 22,000 - 28,000; Full time

Job summary

A dynamic FMCG retail company is seeking a Retail Trainee Store Manager to lead teams and drive success in their stores. The ideal candidate will manage operations, deliver exceptional customer service, and achieve sales targets. Strong leadership and stock management skills are essential for this role, which offers the opportunity to grow within a supportive culture dedicated to excellence.

Qualifications

• Proven track record of achieving sales targets.
• Experience in delivering exceptional customer service.
• Ability to manage store operations effectively.

Responsibilities

• Drive and promote sales by ensuring world-class customer service.
• Recruit, train, and manage a high-performing team.
• Maintain outstanding store standards and optimize product availability.

Skills

Customer service

Sales management

Team leadership

Stock management

Job description

Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity, and our vibrant, colorful people working at Econo Foods sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.

Purpose of the Role

We are seeking a dynamic and experienced Retail Trainee Store Manager to lead our teams and drive the success of our Econofoods Retail Stores around the Gauteng (East Rand) areas. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. With an ability to reduce risk and stock losses, and ensure world-class store standards to meet business targets. The Trainee Store Manager will be responsible for all operational aspects related to the stores, as well as empowering and leading the team of employees to reach and exceed business objectives.

Key Responsibilities

• Drive and promote sales by ensuring world-class customer service.
• Ensure excellent customer service standards are maintained at all times.
• Maintain outstanding store standards by following the company merchandising standards, promoting stock, managing stock and merchandising to optimize product availability and presentation, and ensuring correct pricing of products.
• Assist in receiving stock, conducting stock counts, managing expiry dates, and maintaining stock condition.
• Recruit, train, and manage a high-performing team while building and supporting the company's Ho Hola Culture.
• Handle cash management, including preparing floats, daily banking, and providing cashier support.
• Manage the team through training, coaching, and performance evaluations.
• Maintain and adhere to all health and safety processes and regulations, ensuring hygiene requirements and food quality and safety standards are followed.
• Analyze store sales data and identify opportunities for growth and improvement.
• Oversee store operations, including opening and closing procedures, and security.
• Build and maintain positive relationships with customers, vendors, and stakeholders.