Trainee Store Manager

Deichmann; Oxford; On-site; GBP 30,000; Full time

Job summary

Join a leading retailer as a Trainee Manager to develop your career in store management. Enjoy full training while working across multiple locations, with a competitive salary of £29,500 and a focus on customer service excellence.

Qualifications

• Previous experience in retail or related sectors is required.
• Must be flexible with travel and working hours.
• Strong communication and interpersonal skills are necessary.

Responsibilities

• Motivate and coach the team to deliver excellent customer service.
• Manage stock and promote products effectively.
• Analyze sales performance and manage recruitment.

Skills

Customer service

Leadership

Problem-solving

Planning and coordination

Data analysis

Job description

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Purpose

: Here at Deichmann we are looking to appoint a Trainee Manager. You will join us on a full time, permanent basis and in return will receive an initial salary of £29,500 per annum.
Initially based in a store on the district, following training you will support and hold stores either on a planned or adhoc basis across the surrounding area.

You will mainly cover the Newbury and Reading stores and therefore must be able to drive. Ideal candidate: This is a really exciting opportunity for a successful and ambitious Team Member or Supervisor, looking to progress their career into Store Management.

You will undergo first class training and development, including holding stores on a planned and ad hoc basis with a view to you potentially becoming a Cover Manager at the end of your training, and then potentially on to becoming Store Manager of your own Store.

You must be fully flexible in terms of travel as you will be working in a number of different stores and you will have previous experience of working in retail or a related sector. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service. Key activities:

Motivate and coach the team to deliver excellent customer service

Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service

Resourcing / drafting rotas, working within budget

Stock management

Analysing and interpreting sales performance data and reports

Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights

Ensure all company standards are implemented and maintained i.e. merchandising, admin

Support the delivery of KPI’s, meeting all company standards

Assist in recruitment and training of the team

Personal characteristics:

A hands on leader, with experience in retail or a related industry sector

Have a positive flexible approach with a can do attitude

Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment

Have the confidence and ability to motivate, coach and inspire the team

Numerate

Attention to detail

Good communicator

Be methodical, organised and have a structured approach to work

Spatial awareness

Be fully flexible across the week

Salary/Pay: £29,500