Trainee Store Manager

Deichmann; London Borough of Harrow; On-site; GBP 31,000; Full time

Job summary

Deichmann is seeking a Trainee Manager to join their team in Harrow on a full-time, permanent basis with a salary of £30,500 per annum. The ideal candidate will be an ambitious Team Member or Supervisor eager to advance their career. Responsibilities include motivating staff, managing stock, and ensuring excellent customer service as you prepare for potential advancement to Store Manager.

Qualifications

• Experience in retail or a related industry sector.
• Positive and flexible approach with a can-do attitude.
• Confidence to motivate, coach, and inspire the team.

Responsibilities

• Motivate and coach the team to deliver excellent customer service.
• Lead by example in promoting complementary products.
• Manage stock and analyse sales performance data.

Skills

Motivating teams

Customer service

Leadership

Analytical skills

Communication

Job description

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Purpose

Here at Deichmann, we are looking to appoint a Trainee Manager.

You will join us on a full-time, permanent basis and receive an initial salary of £30,500 per annum.

Initially based in a store on the district, following training, you will support and hold stores either on a planned or ad hoc basis across the surrounding area. This area includes: Harrow, Watford, Hounslow, Staines, Slough & Uxbridge.

Ideal candidate: This is a really exciting opportunity for a successful and ambitious Team Member or Supervisor, looking to progress their career into Store Management.

You will undergo first-class training and development, including holding stores on a planned and ad hoc basis with a view to potentially becoming a Cover Manager at the end of your training, and then potentially progressing to Store Manager of your own store.

Key activities:

1. Motivate and coach the team to deliver excellent customer service
2. Lead by example in promoting and recommending complementary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
3. Resourcing / drafting rotas, working within budget
4. Stock management
5. Analysing and interpreting sales performance data and reports
6. Making recommendations for ways to improve sales performance based on analysis of data and customer insights
7. Ensure all company standards are implemented and maintained, e.g., merchandising, admin
8. Support the delivery of KPIs, meeting all company standards
9. Assist in recruitment and training of the team

Personal characteristics:

• A hands-on leader, with experience in retail or a related industry sector
• Positive, flexible approach with a can-do attitude
• Energy and enthusiasm, with the ability to work under pressure in a fast-paced environment
• Confidence to motivate, coach, and inspire the team
• Numerate
• Attention to detail
• Good communicator
• Methodical, organized, and structured in approach to work
• Spatial awareness
• Fully flexible across the week

Salary/Pay:

£30,500 per annum