Trainee Store Manager

Red Personnel; London; On-site; GBP 30,000 - 35,000; Full time

Job summary

Join a leading retail company as a Trainee Store Manager in North West London. You will support multiple stores, ensure outstanding customer service, and train to manage your own store. This role requires a UK driving license and flexibility for weekend shifts.

Qualifications

• Full UK driving license and own car (essential).
• Proactive, people-focused with a passion for customer service.
• Strong organizational skills to manage a busy workload.

Responsibilities

• Deliver outstanding service and convert enquiries into loyal customers.
• Manage rotas and day-to-day store activity.
• Support and coach teams across stores to maximize performance.

Skills

Customer Service

Organization

Sales Growth

Leadership

Flexibility

Job description

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Trainee Store Manager
Location: NW London
Training Coverage: North West London stores for the first 6 months
Salary: £30,067 per annum
Bonus: £500 every six months
Hours: 8:00am – 6:30pm (8-hour shifts within this window)
Weekends: 1 in 3 weekends, including occasional Sundays
Travel: Must have a car and a clean UK driving licence (business mileage reimbursed at 40p per mile from your base store)
Interviews to take place Immediately with a view to a start soon thereafter.

As aTrainee Store Manager, you’ll start by supporting a number of stores across the North West London area. This will give you exposure to different sites and teams as you build your experience. Once you’re fully up to speed, you’ll move into managing your own store.
You’ll be responsible for driving performance, increasing profitability, and delivering excellent customer service, while building a safe, supportive environment for your team.

Key Responsibilities

Customer Focus:Deliver outstanding service and convert enquiries into loyal customers.

Sales and Growth:Drive store performance and hit ambitious growth targets.

Team Leadership:Support and coach teams across stores to maximise performance.

Marketing:Deliver local marketing plans to grow visibility and footfall.

Operations:Manage rotas, financial processes, CRM enquiries, and day-to-day store activity.

Travel:Visit multiple stores during your training period, working flexibly across sites.

Compliance:Maintain high standards for health & safety, store presentation, and operational procedures.

Reporting:Produce timely, accurate reports to track store performance and support decision-making.

Competitor Insight:Monitor the local market and customer feedback to keep your store competitive.

Team Development:Support personal development plans and lead inspiring performance reviews.

What You’ll Need

Full UK driving licence and your own car (essential)

Flexibility to work across North West London stores

A proactive, people-focused approach with a passion for customer service

Strong organisation and the ability to manage a busy workload

Commercial awareness and a drive to grow store performance

Willingness to work 1 in 3 weekends (including Sundays)

If you have the skills, experience and the drive for this role please submit your CV for immediate review - Interviews to take place immediately with a view to an immediate start thereafter.