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Trainee site support engineer. Job in London Education & Training Jobs

Build Recruitment

London

On-site

GBP 25,000 - 30,000

Full time

6 days ago
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Job summary

A leading company in the HVAC industry is offering an exciting opportunity for a Trainee Site Support Engineer in London. You will support site-based aftersales activities, including installation and operational troubleshooting. This role includes a structured training program to develop your skills while working in a collaborative environment. Ideal for candidates with a passion for engineering and a willingness to learn.

Benefits

Opportunities for professional development and training
25 days holiday plus bank holidays
Team bonus scheme
Company pension scheme
3 months fully paid parental leave

Qualifications

  • GCSEs in Maths, English, and IT with minimum grade B.
  • Completion of an apprenticeship or relevant Level 3 qualification preferred.

Responsibilities

  • Assist in diagnostics and fault-finding across electrical, mechanical, and control systems.
  • Support document preparation and learn to undertake hands-on tasks under supervision.
  • Collaborate and report on site activities and findings.

Skills

Communication
Collaboration
Organisational skills
Basic mechanical/electrical principles

Education

Maths, English and IT GCE's (B or above)
Level 3 college-level Qualification in Electrical/Mechanical Engineering

Job description

Job Title: Trainee Site Support Engineer

Department: Aftersales

Reporting to: Aftersales Lead

Location: London

Salary: £25,000 - £30,000

Hours: Monday - Friday, 09:00 - 17:30, (1 hour for lunch)

Desired start date: ASAP

Job Description:

This is an exciting opportunity to begin your engineering journey within the HVAC industry, supporting a revolutionary heating / cooling solution in a dynamic and growing team. As a Trainee Site Support Engineer, you will assist our Site Support Engineer's in all aspects of site-based Aftersales support, from installation to commissioning and operational troubleshooting.

You will be enrolled in the company Training Package, a structured development programme that includes mechanical, electrical, and BMS qualifications, tailored to our unique HVAC solution. This role is ideal for someone with a technical background who is eager to learn and grow in a field-based engineering role.

Key Responsibilities:

Assisting with Site Activities

  • Support the Site Support Engineer with diagnostics and fault-finding across electrical, mechanical and control systems
  • Carry and prepare tools, emergency components and documentation for site visits
  • Observe and gradually undertake hands-on tasks under supervision
  • Learn how to interact with Siemens controllers and BACnet integration.

Learning the Product

  • Become familiar with the company unit components and function
  • Learn to interpret technical manuals (especially the Installation, Operation and Maintenance manual)
  • Build understanding of installation, commissioning, and maintenance best practices through real-time site work and structured training

Supporting Communication

  • Take notes and photographs during site visits for reporting purposes
  • Learn how to clearly explain issues and solutions to on-site client teams
  • Build confidence and professionalism in client-facing interactions

Collaboration & Reporting

  • Assist in drafting reports, issue logs, and follow-ups
  • Capture frequently asked questions and support the Aftersales and Technical teams with feedback
  • Be a proactive and collaborative member of the wider team, helping wherever and whenever needed

Qualifications:

  • Maths, English and IT GCE'S (B or above)
  • Ideally completed an apprenticeship or Level 3 college - level Qualification in Electrical/Mechanical Engineering, Building Services, HVAC or similar

Key Skills and Competencies:

Desirable

  • Exposure to HVAC, building controls or BMS systems
  • Hands-on experience (e.g., internships, junior technician roles, site assistant roles)
  • Full UK driving license (or in progress)

Essential Attributes

  • Strong desire to learn and grow in a field-based engineering role
  • Basic understanding of mechanical/electrical principles
  • Comfortable using standard software (Microsoft word, Outlook)
  • Organised and reliable, with good timekeeping and a can-do attitude
  • Willing to work overtime and travel to site locations
  • Excellent communication and collaboration skills

Why join our team?

  • Opportunities for professional development and training
  • A chance to play a pivotal role in shaping the aftersales division
  • 25 days holiday in addition to English bank holidays
  • Competitive salary
  • Team bonus scheme
  • Pension; company NEST scheme, 4% matched salary sacrifice
  • 3 months fully paid parental leave

For more information and immediate interview opportunities please email CV to (url removed) and call (phone number removed)

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

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