Trainee Service Technician night shift

Medstrom Ltd; Etwall CP; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join a forward-thinking company as a Trainee Service Technician on the night shift. This role offers a unique opportunity to grow your career while providing essential delivery and maintenance services that directly impact patient outcomes. You will be trained to handle product setup, repair, and customer support in clinical environments. With a competitive starting salary and a range of benefits, including a contributory pension scheme and employee ownership, this position is perfect for those eager to learn and make a difference in healthcare. If you are motivated and customer-focused, we want to hear from you!

Benefits

Contributory pension scheme

33 days' annual leave

Shopping and holiday discounts

Salary sacrifice schemes

Full induction and training

Birthday treats

Death in Service benefit

Employee Ownership Trust opportunity

Qualifications

• Willingness to develop skills in mechanics or electrical work.
• Full, valid UK driving licence required.

Responsibilities

• Delivering and maintaining products at customer sites.
• Conducting electrical safety tests and repairs on products.

Skills

Customer Service

Communication Skills

Mechanical Interest

Electrical Work

Basic PC Skills

Job description

Trainee Service Technician (night shift)

Castle Donington, Derby

Are you ready to start your career with a company that values its employees and customers? If you're motivated, customer-focused, with a clean driving licence and a can-do attitude, we want to hear from you.

At Medstrom, we have disrupted the market by providing proven products and services that make a real difference to workload and patient outcomes. Established in 2010, we've grown significantly and became an Employee Ownership Trust (EOT) in 2022, giving employees a vested interest in the company's success.

We are seeking an enthusiastic Trainee Service Technician to join our night shift team at our Logistics centre in Castle Donington, Derbyshire.

The Benefits:

• Starting salary of £24,000 + night shift premium, with potential earnings of £26,000+
• On-call rotation with additional payments
• Contributory pension scheme
• 33 days' annual leave
• Shopping, supermarket, and holiday discounts and cashback
• Salary sacrifice schemes including Cycle to Work
• Full induction and training from dedicated team members
• Birthday treats
• Death in Service benefit
• Opportunity to be part of an Employee Ownership Trust (EOT)

The Role:

As a Trainee Service Technician, you will ensure effective delivery and maintenance services to our customers. After training, your responsibilities will include product delivery, setup, repair, maintenance, and supporting customers in clinical environments.

Main responsibilities include:

1. Delivering clean, ready-to-use products to customer sites
2. Collecting products after use and returning them to the service centre
3. Disinfecting, testing, repairing, and conducting electrical safety tests on products (training provided)
4. Recording testing, delivery, and collection details in our system
5. Maintaining inventory of products and spare parts
6. Completing product modifications as needed
7. Providing product demonstrations and basic staff training
8. Maintaining a clean and organized work environment

Hours of work are 37.5 per week, Sunday to Thursday, 10pm - 6.30am. An optional out-of-hours on-call rota is available with additional pay.

About You:

Ideal candidates will have or be willing to develop:

• Interest or experience in mechanics or electrical work (not essential, training provided)
• A full, valid UK driving licence
• A proactive, enthusiastic attitude
• Excellent customer service and communication skills
• Ability to work independently and follow procedures
• Basic knowledge of hygiene and safety rules (desirable)
• Basic PC skills including email and MS Office
• Willingness to complete a DBS check

This role involves manual handling, including lifting and loading products.

Join us to grow your career with a company that values diversity, inclusion, and employee ownership. We are committed to equal opportunity employment and maintaining a harassment-free workplace.