Trainee Service Technician (lates)

Medstrom; East Midlands; On-site; GBP 25,000 - 27,000; Full time

Job summary

A healthcare solutions provider in Castle Donington is looking for a Trainee Service Technician to deliver and maintain products for patients. The ideal candidate will have a strong customer service background and a valid UK driving license. Full training will be provided for mechanical tasks. Competitive starting salary with additional on-call payments and excellent benefits are included, such as a contributory pension scheme and annual leave allowance.

Benefits

Basic starting salary of up to GBP25,000

On-call rotation with additional payments

Contributory pension scheme

33 days annual leave allowance

Discounts and cashback on shopping

Salary sacrifice schemes

Birthday treat

Death in Service benefit

Qualifications

• Full, valid UK driving licence required.
• Experience of working within a healthcare setting is desirable.
• Willingness to have a DBS completed.

Responsibilities

• Deliver clean, ready-to-use products to customer sites.
• Collect products after use and return to the service centre.
• Repair and maintain products as needed.

Skills

Mechanical or electrical interest/experience

Excellent customer service skills

Basic PC skills including email and MS Office

Job description

Trainee Service Technician (lates)
Castle Donington, Derby

The Role

As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set up of products for patients, within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various clinical environments.

• Deliver clean, ready-to-use products to customer sites
• Collect products after use and return to the service centre location
• Disinfect, function check, repair and electrical safety test products - full training will be given
• Complete records of testing, delivery and collection within our computerised system
• Maintain available product stock and spare parts inventory
• Complete product modifications when required
• Provide product demonstrations and basic training to staff
• Maintain a clean and tidy work environment

Hours of work: 37.5 hours per week, working either Sunday to Thursday 1.30pm - 10pm OR Tuesday to Saturday 1:30pm - 10pm.

You will also participate in an out-of-hours on-call rota (once trained) to support the team and the customer. This is subject to an on-call payment and additional payment for hours worked.

About You

To join us as a Trainee Service Technician, ideally, you will need to have or be willing to develop the following skills:

• Mechanical or electrical interest/experience desirable, but not essential as full training will be provided
• Full, valid UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
• Experience of working within a healthcare setting is desirable

Personal Requirements:

• A proactive, can-do attitude; keen and enthusiastic
• Excellent customer service skills
• The ability to communicate effectively
• The ability to work under your initiative, and follow procedures to achieve deadlines
• Basic knowledge of hygiene and safety rules is desirable
• Basic PC skills to include email and MS Office
• Willingness to have a DBS completed

Please note, this role will involve manual handling - lifting, carrying and loading Medstrom products into the van.

Benefits

• Basic starting salary of up to GBP25,000 with estimated potential earnings of GBP27,000+ with on-call payments
• On-call rotation with additional payments
• Contributory pension scheme
• 33 days annual leave allowance
• Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme along with other wellbeing benefits
• Salary sacrifice schemes including Cycle to Work
• Full induction with great training and support from dedicated team members
• Receive a treat on your birthday
• Death in Service benefit available
• Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company

Additional Information

In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and through our unique ownership model is continuing to grow, whilst offering great career opportunities for those that are keen to progress.

Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.

Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.