Trainee Service Technician

Medstrom; Derby; On-site; GBP 25,000 - 29,000; Full time

Job summary

Join a leading medical equipment manufacturer as a Trainee Service Technician, where you'll deliver and maintain critical products for patients in healthcare settings. With competitive starting salaries and comprehensive training provided, this role is perfect for motivated individuals seeking a fulfilling career. Enjoy benefits such as generous annual leave, pension contributions, and a unique chance to be a part of an Employee Ownership Trust, sharing in company success.

Benefits

Contributory pension scheme

33 days’ annual leave entitlement

Discounts and cashback on shopping

Salary sacrifice schemes including Cycle to Work

Death in Service benefit

Qualifications

• Full, valid UK driving license required.
• Basic knowledge of hygiene and safety rules is desirable.

Responsibilities

• Deliver clean, ready-to-use products to customer sites.
• Collect products after use and return to the service centre.
• Perform maintenance and safety tests on products.

Skills

Customer service

Communication

Proactive attitude

Basic PC skills

Job description

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Castle Donington, DerbyAre you ready to start your career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.You’ll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and crucially their patients’ outcomes.Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in, the company’s success.We are looking for an enthusiastic Trainee Service Technician to join us working Tuesday to Saturday, based from our Logistics centre in Castle Donington and travelling to customers around the Midlands.The Benefits:- Basic starting salary of up to £25,000 with estimated potential earnings of £27,000+ with on-call- On-call rotation available with additional payments- Contributory pension scheme- 33 days’ annual leave entitlement- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme along with other wellbeing benefits- Salary sacrifice schemes including Cycle to Work- Full induction with great training and support from dedicated team members- Receive a treat on your birthday- Death in Service benefit provided- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the companyThe Role:As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set up of products for patients, within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various clinical environments.Main responsibilities of the role:- Deliver clean, ready-to-use, products to customer sites- Collect products after use and return to the service centre location- Disinfect, function check, repair and electrical safety test products - full training will be given- Complete records of testing, delivery and collection within our computerised system- Maintain available product stock and spare parts inventory- Complete product modifications when required- Provide product demonstrations and basic training to staff- Maintain a clean and tidy work environmentHours of work: 37.5 hours per week, working Tuesday to Saturday 9.30am - 6pm. Participation in the on-call rota after 3 months, working 2 days every 14 days.About You:To join us as a Trainee Service Technician, ideally, you will need to have or be willing to develop the following skills:- Mechanical or electrical interest/experience desirable, but not essential as full training will be provided- Full, valid UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)- Experience of delivery driving and planning routes would be desirablePersonal Requirements:- A proactive, ‘can-do’ attitude; keen and enthusiastic- Excellent customer service skills- The ability to communicate effectively- The ability to work under your initiative, and follow procedures to achieve deadlines- Basic knowledge of hygiene and safety rules is desirable- Basic PC skills to include email and MS Office- Willingness to have a DBS completedPlease note, this role will involve manual handling - lifting, carrying and loading Medstrom products into the van.In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and through our unique ownership model is continuing to grow, whilst offering great career opportunities for those that are keen to progress.Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Medical Equipment Manufacturing

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