Trainee Service Technician

Johnson Controls; Cambridge; On-site; GBP 22,000 - 27,000; Full time

Job summary

Join Johnson Controls as a Trainee Field Service Technician and support the deployment of sensor technology across the UK. This role involves working at customer sites, performing installations and testing, and offers exciting opportunities for professional development and career advancement in a collaborative environment.

Benefits

Competitive salary and overtime rates

Company pool car for work purposes

25 days paid holiday plus bank holidays and sick pay

Comprehensive benefits package including 7% pension match

Extensive product and on-the-job training opportunities

Career development through various career ladders

Qualifications

• Valid Driver’s License required.
• Passion for technology essential.
• Strong organization skills needed.

Responsibilities

• Assist with sensor installations in client buildings.
• Create detailed Excel tables with sensor info.
• Test systems fully before leaving customer sites.

Skills

Time management

Attention to detail

Communication

Interpersonal skills

Familiarity with network protocols

Knowledge of operating systems

Knowledge of computer hardware

Job description

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Build your best future with the Johnson Controls team!

Who we are

FM:Systems, now a part of Johnson Controls (JCI), provides workplace management technology and solutions that enable facility and real estate teams to identify, plan, and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency, and create an employee-centric workplace.

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through significant work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive salary and overtime rates
• Company pool car for work purposes
• 25 days paid holiday plus bank holidays and sick pay
• Comprehensive benefits package including 7% match pension, free life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme, and discount on Johnson Controls security products.
• Extensive product and on-the-job/cross training opportunities with outstanding resources available
• Encouraging and collaborative ethos
• Career development through various career ladders
• Dedication to safety through our Zero Harm policy
• Access to business resource groups and training on valued topics

What you will do

FM: Systems is seeking a Trainee Field Service Technician to deploy our sensor technology across the United Kingdom and beyond. In this role, the candidate will work mainly at customer sites during the week and at different times of the day (workdays, weekends, and out of hours). The individual should have a passion for technology, excellent written/verbal skills, and be a key team member.

How you will do it

• Assist with sensor installations and systems testing in client’s buildings across the country.
• Create detailed Excel tables with sensor information.
• Assess floor plans to determine the number of sensors and hosts required for the system.
• Learn how to prepare hardware and equipment for installations.
• Install sensors and hosts under the guidance of the Field Service Technician.
• Fully test the system before leaving a customer site.
• Document all installations and maintenance work for future reference.
• Prioritize knowledge expansion and skills required for advancement to Field Service Technician and beyond.

What we look for

Required:

• Valid Driver’s License.
• Passion for technology.
• Familiarity with network protocols, operating systems, and computer hardware.
• Strong time management and organization skills.
• Excellent attention to detail.
• Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
• Physical capability to install sensors and hardware – bending and crawling under desks for prolonged periods.
• Ability to travel to customer locations regularly.