Trainee Service Advisor

Listers; United Kingdom; On-site; GBP 27,000 - 37,000; Full time

Job summary

A leading company in the motor trade invites applications for a Trainee Service Advisor position at their Volkswagen Dealership in Worcester. This role promises extensive training and the opportunity to grow in a supportive team environment. Key responsibilities include customer interaction, vehicle booking, and service upselling. Rewarding benefits such as holiday, pension, and development programs are offered to committed candidates.

Benefits

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits – discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional qualifications

Company Events

Qualifications

• Unlimited confidence with a desire to succeed.
• Ability to establish rapport quickly.
• Hunger to meet targets and KPIs.

Responsibilities

• Booking in vehicles for service.
• Greeting and informing customers about their vehicles.
• Upselling services and liaising with internal departments.

Skills

Confidence

Resilience

Drive

Energy

Customer rapport

Target-driven

Job description

Job Introduction

An exciting opportunity has arisen for a Trainee Service Advisor to join our successful team at our Volkswagen Dealership in Worcester.

The hours of work are Monday - Friday, 08:00 - 18:00, with working Saturdays on a rota basis.

Basic salary of up to £27,000 with OTE up to £37,000 plus benefits.

When customers bring their vehicles into one of our dealerships for service, MOT, or repair, their first point of contact is one of our highly trained Service Advisors.

We require driven and motivated individuals who are looking for a role with ongoing training and progression. This is a genuine "learn the business" role and a great opportunity for anyone wanting to have a career in the motor trade.

Working as part of a team, your duties will include:

1. Booking in vehicles
2. Greeting customers
3. Informing them of progress
4. Upselling
5. Liaising with the workshop and other internal departments

What we're looking for:

• Unlimited confidence, resilience, drive, energy, and talent
• A well-presented individual with a desire, character, and attitude to succeed
• The ability to quickly establish and build rapport with our customers
• A real hunger to meet and exceed targets and KPIs

In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment, you’ll get:

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Company Events