Trainee Service Advisor

Park's Motor Group; Perth; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is looking for a bright and enthusiastic individual to join their team as a Trainee Service Advisor. This role offers a fantastic opportunity to develop your skills while providing top-notch service to customers. You will be part of a friendly team, handling various administrative tasks, processing invoices, and maintaining customer databases. The company promotes a supportive environment with genuine opportunities for career progression. If you're eager to learn and grow, this is the perfect chance to kickstart your career in the automotive industry.

Benefits

Company Pension Scheme

Industry leading discounts on cars

Death in service benefit

Discounted Servicing

Subsidised car purchase scheme

Employee Assistance Programme

24/7 remote GP

Medical second opinions

Unlimited mental health support

Financial and legal support

Qualifications

• Strong communication skills and attention to detail are essential.
• Proficiency in Microsoft Office, especially Excel and Word.

Responsibilities

• Process invoices and customer details while maintaining quality.
• Liaise with customers to provide exceptional service.

Skills

Microsoft Office

Excel

Word

Attention to detail

Communication skills

Polite telephone manner

Numeracy skills

Adaptability

Willingness to learn

Job description

Park's Motor Group is seeking a bright, enthusiastic individual to take up a position as a Trainee Service Advisor based in our Ford franchise located in Perth.

About the role:

You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What you will do:

1. Help contribute towards the team's daily workload
2. Process invoices, paperwork, and customer details
3. Liaise directly with customers providing a second to none level of service
4. Maintain, create and change in our databases
5. Maintain a high consistent quality of work
6. Communicate in a confidential, professional, and appropriate manner
7. Continually develop your personal skills and knowledge

Your skills & experience will include:

1. The ability to confidently use Microsoft Office, Excel, and Word as well as email packages
2. Attention to detail
3. A strong confident communicator
4. A polite and warm telephone manner
5. Good numeracy skills
6. Adaptability to varying tasks
7. A desire and willingness to learn

As a Park's Motor Group employee you will receive:

For you:

• Access to the Company Pension Scheme
• Colleague Introductory Scheme
• Industry leading discounts on purchases of new and used cars
• Death in service benefit

For you and your family:

• Discounted Servicing
• Subsidised car purchase scheme
• Employee Assistance Programme
• 24/7 remote GP
• Medical second opinions
• Unlimited mental health support
• Physiotherapy help and advice
• Savings and discounts on shopping
• Financial and legal support
• Wellbeing assistance

This is a fantastic opportunity in Park’s Motor Group. We can offer genuine scope for development and progression from a Trainee Service Advisor position and beyond.

If you have the desire to learn and the drive to become a member of our team, then we want to hear from you.