Trainee Sales Negotiator - Customer Service

Simplify Group; St. Ives; On-site; GBP 25,000 - 31,000; Full time

Job summary

Join a leading property services group as a Trainee Sales Negotiator - Customer Service. This entry-level role emphasizes customer service skills, emotional intelligence, and effective communication. With comprehensive training provided, enjoy a competitive salary and a supportive office environment in St. Ives.

Benefits

25 Days Holiday + 8 Days Public Holiday

Option to Buy/Sell Holiday

Pension

Life Assurance

Retail Discounts

Qualifications

• Evidence of previous success in a busy office environment.
• Confidence in problem-solving and effective communication.
• Willingness to work from St. Ives office.

Responsibilities

• Provide unrivalled support through property transactions.
• Understand customers' needs with emotional intelligence.
• Communicate effectively with various stakeholders.

Skills

Customer service

Communication

Emotional intelligence

Problem solving

Tools

Microsoft software

Job description

TRAINEE SALES NEGOTIATOR - CUSTOMER SERVICE

This is an entry-level position, no experience needed, and we provide all the training!

So you’ve got customer service skills that rival the best and you have emotional intelligence, which makes you exceptional at building relationships.

Do it with Move With Us at Simplify!

Known internally as a Sales Negotiator, if you decide this Trainee Sales Negotiator - Customer Service position is the role for you, then you’ll be joining the UK’s largest group of property services, a business that is constantly looking to expand, and one that will give you the challenge and security needed in today’s job market.

BENEFITS

Competitive Salary of £25,750.00 + bonus (circa £30,550.00 OTE), a modern office in beautiful surroundings, 25 Days Holiday (Plus 8 Days Public Holiday), Option To Buy Or Sell an additional 5 days' Holiday, Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, GP-24 hour service, Retail Discounts Plus Many More!

WHAT YOU’LL BE DOING

This role is all about customer service. It’s about understanding your customers and stakeholders, having the emotional intelligence to put yourself in their shoes, and providing them with unrivalled support through property transactions.

You’ll need to be professional, adaptable, and comfortable communicating both in written and verbal formats with various stakeholders. Most importantly, you need to be approachable and someone people feel comfortable with, someone they can trust.

Get this right, and you’ll find this role incredibly fulfilling, both financially and personally.

OUR HIRING PROCESS:

You’ve checked out our job ad,

It’s gathered your interest, and you’ve applied using our easy application process.

If selected, you’ll meet our team and discuss the finer details.

In some cases, we might invite you for a second interview.

If successful, we make the offer and get the ball rolling.

After joining us, you can recommend friends to come over too and earn a referral bonus for each one!

REQUIREMENTS

And now for the nitty gritty:

The core of this role is customer service and communication. Whether on the phone, in person, or via email, you’ll need to communicate effectively. You should be a great listener and confident problem solver.

We would like to see evidence of you having previously worked successfully in a busy office environment, ideally in a customer service or sales role.

Finally, you’ll be computer literate with a good working knowledge of Microsoft software and willing to work out of our St. Ives office in Cambridgeshire.

OUR PEOPLE

Simplify believes diversity benefits our clients, business, and employees. We are committed to being an inclusive employer and encourage applications from all suitable candidates regardless of background, circumstances, age, disability, gender identity, ethnicity, religion or belief, and sexual orientation.

ABOUT US

Simplify is the UK’s leading conveyancing and property services business, comprising nine companies including some of the largest conveyancing law firms in the UK, two leading independent property services businesses, and the market-leading online conveyancer.