- TRAINEE SALES & CUSTOMER SERVICE REPRESENTATIVE

PatternEP - https:/skillframe.co.uk/sitemap.xml - om; Redhill; On-site; GBP 24,000 - 29,000; Full time

Job summary

An exciting opportunity awaits at a vibrant company seeking a Trainee Sales & Customer Service Representative. In this dynamic role, you will engage with customers, answer inquiries, and process orders while working in a lively office environment. The ideal candidate will possess exceptional organizational skills, a customer-focused mindset, and proficiency in Microsoft 365. Join a forward-thinking team that values communication and collaboration, and take the first step in your sales career with fantastic growth potential and excellent benefits. If you're ready to make a difference, this role is perfect for you!

Benefits

Excellent Benefits

Qualifications

• Strong organisational and time management skills are essential.
• Proficiency in Microsoft 365 is required for daily tasks.

Responsibilities

• Answering customer questions and processing orders efficiently.
• Building customer relationships and providing support.

Skills

Organisational skills

Customer service knowledge

Verbal communication

Written communication

Microsoft 365 proficiency

Data entry skills

Problem-solving skills

Outgoing personality

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Trainee Sales & Customer Service Representative
Due to expansion and company growth, our client is seeking a Sales Trainee to join their Internal Sales team. You will be working within a lively and vibrant office!

This role requires strong organisational skills, proficiency in various software applications, and excellent communication abilities to facilitate effective interaction with staff and clients.

Responsibilities

1. Answering customers' questions
2. Processing orders
3. Handling customer inquiries
4. Collaborating with other departments
5. Taking ownership of customer issues
6. Building customer relationships
7. Providing customer support
8. Utilising historical records, contacts and databases to generate sales leads effectively
9. Documenting customer interactions and transactions accurately

Skills

1. Exceptional organisational, scheduling and time management skills
2. Customer service knowledge
3. Outstanding verbal and written communication skills to communicate effectively with clients and colleagues
4. Knowledge of Microsoft 365 including Outlook, Word, Excel
5. Proficient in data entry with a keen eye for detail
6. An ability to follow written procedures
7. Excellent problem-solving skills
8. Outgoing personality
9. Demonstrate an ability to ask open questions to establish potential leads

Salary: £24,000 - £29,000 P.A.

Excellent Benefits