Trainee Retail Assistant

Specsavers; Stockport; On-site; GBP 30,052,000 - 35,143,000; Full time

Benefits offered by this job

Staff discount

Extra day off on your birthday

WeCare employee support services

Headspace App access

Job summary

Specsavers in Stockport is seeking a Trainee Retail Assistant to join our store team. The role is full-time (38 hours) with weekend work required, offering hands-on training across optical and audiology services. No prior experience is needed, just enthusiasm and a customer‑focused mindset.

You will be supported by experienced Opticians and Technicians, with ongoing development opportunities and access to a broad benefits package. Join a welcoming team and grow your career with Specsavers.

Qualifications

• Welcoming customers into store
• Basic problem solving
• Willingness to learn eyewear and audiology basics

Responsibilities

• Welcoming customers into store
• Handling collections and adjustments
• Providing basic assistance with products
• Solving simple problems to help customers
• Working across optical and audiology areas

Skills

Customer service

Interpersonal skills

Problem solving

Job description

Are you a caring individual looking to start your career as an Retail assistant? You’ve come to the right place.

We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Trainee Retail Assistant, you don’t just have to stop there. This is a dual role looking at both the optics and audiology side. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

Based in Stockport, our store has great career progression opportunities!

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full time - 38 hours - weekend working is essential
• Salary: £11.05- £12.91 an hour
• Extra day off on your birthday
• Staff discount
• Enhanced sick pay
• Enhanced pay for family leave
• WeCare employee support services
• Access to Headspace App

What we’re looking for?

Some of the responsibilities of this role include:

• Welcoming customers into store
• Collections
• Adjustments
• Basic problem solving
• Dealing with tubes and domes
• Working in the optical and audiology side