Trainee Relationship Manager

Royal London Mutual Insurance Society; London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in London is seeking a proactive Trainee Relationship Manager to join their Outsourced Operations team. This role offers hands-on experience and dedicated mentoring, while you support the governance of outsourced services. Ideal for individuals eager to develop in the asset management industry, requiring strong numerical and communication skills.

Benefits

28 days annual leave plus bank holidays

Up to 14% employer matching pension scheme

Private medical insurance

Qualifications

• Committed to completing Investment Operations Certificate within 18 months.
• Strong numerical, communication, and organisational skills.
• Self-motivated and capable of working under pressure.

Responsibilities

• Ensure effective monitoring and control of outsourced relationships.
• Support governance and oversight of services provided by third parties.
• Maintain action logs and control timely completion of due diligence.

Skills

Numerical skills

Communication skills

Organisational skills

Education

Investment Operations Certificate

Job description

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Job Title: Trainee Relationship Manager

Contract Type: Permanent

Location: London

Working style: Hybrid 50% home/office based

Closing date: 18th June 2025

Royal London Asset Management is continuing its exciting journey of growth and transformation. We have a fantastic opportunity for a proactive and motivated individual to join our Outsourced Operations team as a Trainee Relationship Manager.

This is a unique opportunity to be part of a dynamic team where your development is a priority. You'll receive hands-on experience and dedicated mentoring from an experienced professional while contributing to the successful running of RLAM's Operations and wider business.

The Outsourced Operations team provides relationship management and governance for services supplied by HSBC, SS&C, BRS, Apex, Swift, and Royal London Group Intragroup services. It also supports the relationship management of the Irish Funds Third Party Management Company, FundRock, and related outsourcers like State Street.

About the role

1. Ensure effective monitoring, control, and provision of outsourced relationships.
2. Support governance and oversight of third-party services in line with industry best practices, Group Policies, team procedures, and key controls.
3. Verify the accuracy of monthly invoices against budgets.
4. Maintain action logs and liaise with third parties and Royal London colleagues to track progress.
5. Complete due diligence questionnaires and KPI reporting timely.
6. Create and maintain documented standards and procedures for managing outsourced relationships.
7. Develop, maintain, and review risk reporting.

About you

• Interest in the asset management industry.
• Understanding of Royal London Asset Management's products, services, and strategy - www.rlam.com
• Knowledge of relationship management and procurement practices.
• Committed to completing the Investment Operations Certificate within 18 months, funded by RLAM.
• Strong numerical skills.
• Self-motivated and proactive.
• Desire for personal development and achievement.
• Ability to work under pressure and meet deadlines.
• Excellent communication skills, both oral and written.
• Strong organizational skills.
• Professional demeanor.

About Royal London Asset Management

RLAM, part of the Royal London Group, is a leading UK fund manager serving clients worldwide. We focus on responsible investment and act as stewards of our clients' capital, promoting positive change.

Our People Promise commits us to an inclusive, responsible, enjoyable, and fulfilling workplace, guided by our Spirit of Royal London values: Empowered, Trustworthy, Collaborate, Achieve.

We offer benefits like 28 days annual leave plus bank holidays, up to 14% employer pension matching, and private medical insurance. See all our benefits here - Our Benefits.

Inclusion, diversity, and belonging

We are an inclusive employer, valuing diverse backgrounds and perspectives, which enrich our skills and culture.