Trainee Property Manager

Sharman Quinney; Peterborough; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading lettings agency in Peterborough seeks a Trainee Property Manager to join their dynamic team. The role involves supporting tenants and landlords throughout the tenancy process with full training provided. Ideal candidates will exhibit strong customer service skills, attention to detail, and a collaborative spirit, while also enhancing their career in a vibrant environment. Employees enjoy industry-leading training and the opportunity for career progression, with added incentives for top performers.

Benefits

Full training provided

5-day working week, Monday to Friday

Excellent internal progression

Chance to win a place on all-expenses-paid trip

Qualifications

• Previous clerical/office administration experience preferred.
• Excellent written and verbal communication skills.
• Proficiency in keyboard skills and use of computerized systems.

Responsibilities

• Ensure communications are dealt with appropriately and maintain records.
• Advise clients regarding instructions and process paperwork.
• Comply with statutory legislation and follow company procedures.

Skills

Customer Service

Communication

Organizational abilities

Problem Solving

Teamwork

Tools

Microsoft Office

Job description

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We are looking for a Trainee Property Manager to grow our fantastic team in our market-leading Peterborough Lettings Agency. Our local brand in Peterborough is Albert Place. You will be supporting tenants and landlords throughout their tenancies, from moving in to vacating.

• Full training provided
• 5-day working week, Monday to Friday
• Excellent internal progression to support your career aspirations
• Busy environment where no two days are the same
• Industry-leading training and development
• Central admin and I.T support
• Chance to win a place on an all-expenses-paid Top Achievers annual trip. In 2021, top achievers will look forward to Copenhagen.

Key responsibilities of a Trainee Property Manager

• Customer Service: Ensure incoming/outgoing communications are dealt with appropriately and that all files are maintained in line with prescribed standards. Maintain records, update landlords, tenants, and branch on all internal and external correspondence.
• Instructions: Clearly advise clients of all relevant details regarding instructions, agree on appropriate fees, and process paperwork/instructions in line with legislation and client agreements.
• Compliance: Be fully aware of and comply with all statutory legislation and regulations affecting lettings. Follow all company procedures and directives at all times.
• Office Administration: Ensure your workstation and environment are presented to a professional standard at all times.
• Teamwork: Collaborate with all team members and actively contribute to the success of the lettings department. Support team activities and undertake additional duties as required by management.

Skills and experience required

• Previous clerical/office administration experience within a customer-facing environment preferred.
• Proficiency in keyboard skills and knowledge of computerised systems such as Microsoft Office, the Internet, and email systems.
• Excellent written and verbal communication skills, accuracy, numeracy, and organizational abilities.
• Ability to work under pressure with minimal supervision and use initiative to solve problems.
• Self-motivated, structured, systematic approach, and a team player.

About Sharman Quinney Group

Sharman Quinney is one of the region’s largest estate agency networks with 24 branches across Cambridgeshire, Lincolnshire, Northamptonshire, and Rutland, providing extensive local coverage. With over 31 years of market-leading experience, we have a strong reputation for results and customer service, attracting many clients looking to buy or let their property.