Trainee Phlebotomist

Bluecrest Wellness; Greater London; On-site; GBP 20,000 - 24,000; Part time

Job summary

Bluecrest Wellness is seeking a Trainee Phlebotomist to join our field operations in central London. You will travel to events, perform health measurements, and communicate results with customers, maintaining high standards of service.

The role requires flexibility for early mornings and long days, with a focus on accuracy, infection control, and patient care. A willingness to develop clinically and professionally is essential.

Qualifications

• Confident in delivering health-related testing and discussing results.
• Available to work any day and shifts 6am–10pm on a rota.
• Committed to clinical best practice and ongoing professional development.
• Outstanding customer service and communication skills.
• Willing to work at short notice and maintain professionalism.
• Must be able to use computers to a satisfactory degree.
• Experience in community or mobile healthcare (preferred).

Responsibilities

• Plan and manage travel to each event and set up clinics.
• Greet customers and manage appointments.
• Conduct health measurements such as height, weight, blood pressure, cholesterol, glucose.
• Ensure infection control and compliance with policies.
• Report issues to ensure smooth service delivery.
• Attend required training and keep skills up to date.

Skills

Customer service

Communication skills

Flexible schedule

Organised and punctual

Tech literacy

Mobile healthcare experience

Tools

Computers & devices

Job description

Trainee Phlebotomist

Salary: £21,691.58 per year plus Commission, Overtime, Expenses and Benefits
Hours: 30 hours per week
Work Setting: Field Based – We would only be able to consider people who reside in central London

Bluecrest is transforming the way the UK thinks about health. Since 2012, we’ve been committed to making high‑quality, affordable health monitoring available to everyone, giving people the confidence and insight to take charge of their wellbeing. By 2028, we’re set to become the UK’s leading health intelligence company, providing vital health insights to more than a million people everyday.

None of this happens without our people. We’re an ambitious, inclusive team where every idea counts and every voice helps shape the smart way to better health. If you want to make a real impact and help millions live healthier for longer - we’d love you to add your voice to our story.

You will play a vital role within the field operations department, delivering a vital service for one of our strategic partners through the provision of high-quality, point-of-care health testing.

Operating across various office locations, you will deliver an excellent customer experience by accurately conducting health measurements, sensitively relaying key results, and briefly contextualising findings to encourage positive lifestyle behaviours.

What your day‑to‑day will look like

• Plan and manage your travel to each event, using public transport.
• Arrive on-site by 08:00 and set up your clinic and event marketing materials in line with Bluecrest and strategic partnership branding guidelines, ready for a 08:30 start.
• Greet customers and manage a variety of appointments per day, ensuring that you to maintain a smooth, timely schedule.
• Carry out health testing for height, weight, waist circumference, blood pressure, cholesterol, glucose and a fitness assessment.
• Through clear, person-centred communication, you will make every contact count, encouraging individuals to take proactive steps toward improved health and wellbeing.
• Communicate effectively with the onsite contact and field support team throughout the day, reporting any issues promptly to minimise the impact on service delivery.
• Ensure high standards of infection control, test accuracy, and compliance with company policies including, but not limited to blood collection, storage, processing and handling.
• Take ownership of your schedule: manage stock levels, plan your routes to client offices in advance, care for and clean down your equipment, and pack away at the end of each day.
• Provide excellent customer service at every stage: answer questions, manage feedback or complaints professionally, and help customers feel satisfied with their experience.
• Attend all required training and keep clinical skills and knowledge up to date, including regular refreshers on point-of-care testing and assessment techniques.

What we’d like to see from you

• Confident in delivering health-related testing and sensitively discussing results.
• Ability to work any days between Monday to Sunday and any times between 6am and 10pm on a rota-basis, these are 6am – 4pm, 8am – 6pm and 12pm to 9pm. These are allocated to you on a rota basis.
• Committed to clinical best practice and ongoing professional development.
• Outstanding customer service and communication skills
• Happy to be flexible and prepared to work at short notice on occasions
• Warm, friendly empathetic disposition
• Hard working and honest
• Must be able to use computers/laptop/phone/tablet to a satisfactory degree
• Critical thinker and creative individual
• Highly organised, punctual and reliable
• Excel at multi-tasking and pay great attention to detail
• The ability to meet tight deadlines
• Ambitious and confident with a healthy dash of competitiveness
• Experience working in community or mobile healthcare settings (preferred).

*Please note: All roles at Bluecrest Wellness will require a satisfactory criminal record check as part of our onboarding process

Everyone is Welcome

We’re committed to a workplace where everyone is treated with dignity, respect and equality. Our decisions are based on merit, role requirements and the needs of our organisation, and our approach is firmly rooted in diversity, equity and inclusion.

We know that diverse teams bring fresh perspectives and drive better outcomes, so we work to ensure every individual feels valued, supported and able to thrive. We encourage everyone to bring their whole self to work, because when people feel they truly belong, they do their best work.

Other Info

• Please note that this role is exempt from the Rehabilitation of Offenders Act 1974 under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended). You will be asked to disclose any unspent convictions, and any spent convictions or cautions that are not protected. Protected (filtered) convictions and cautions do not need to be disclosed and will not be taken into account.
• Any personal information you provide will be handled in accordance with our company’s Privacy Policy, ensuring your data is treated with care and respect.
• Please be aware that we are currently unable to offer visa sponsorship for this position.