Trainee Pharmacy Advisor

TN United Kingdom; Portree; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Trainee Dispenser to join their team in providing exceptional customer care. This role offers a fantastic opportunity to develop your pharmacy career while helping patients feel good. You'll be involved in delivering health services, offering lifestyle advice, and ensuring the safe supply of medicines. With full training provided, this position is perfect for those passionate about healthcare and looking to make a difference in patients' lives. Join a company committed to diversity and inclusion, and enjoy a range of benefits that support your work-life balance.

Benefits

Competitive holiday allowance

Boots Retirement Savings Plan

Discretionary annual bonus scheme

Enhanced parental leave pay

Flexible benefits scheme

Employee Assistance Programme

Generous staff discount

Access to corporate discounts

Qualifications

• Passion for customer care and ability to build relationships.
• Willingness to work towards NVQ qualifications in Pharmacy Services.

Responsibilities

• Provide fantastic patient care and advice.
• Ensure safe supply of medicines and comply with legal requirements.
• Engage with GPs to promote services.

Skills

Customer Care

Communication Skills

Pharmacy Knowledge

Education

NVQ Level 2 in Pharmacy Services

NVQ Level 3 in Pharmacy Services

Job description

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Role Details

The hourly rate for this role is £12.00 and up to £13.15 across selected locations within London. The hourly rate will increase after 6 months in role.

Work abroad

No previous experience is required, and full training will be provided.

The importance of your role

Fantastic customer care is at the heart of everything we do, and as a Trainee Dispenser you’ll be part of helping patients feel good. It’s everything from the clear advice and care you offer them, to the wide ranges of dispensing services we provide.

To provide fantastic patient care as a Trainee you will work across the healthcare counter and the dispensary to where the patients need you most. This is a great opportunity to develop your pharmacy career and make a difference to the lives of our patients.

How will you do it?

With different types of pharmacies all over the UK, we’re giving patients the very best care and attention with the services we offer. You will be providing healthy lifestyle advice and health services to our patients across a number of store locations. You’ll do this through great conversations as well as delivering the technical aspects of supplying medicines.

This environment is often fast-paced, and you will interact with many different people, being a core member of the pharmacy and healthcare team.

Your duties will include:

• Learning how to tailor conversations with every customer to ensure they leave your pharmacy feeling informed and confident about their healthcare needs.
• Working towards delivering the technical aspects of the dispensary whilst ensuring the safe supply of medicines, e.g., ordering medicines, labelling, dispensing, endorsing, and collection of prescriptions.
• Complying with legal and professional requirements and accepted guidance on professional practice in Boots.
• Seeking opportunities to engage with GPs and practice teams to promote services and items.
• Working towards delivering efficient dispensary operations and ensuring dispensing losses are minimised.

What you’ll need to have

We’re offering an exciting career opportunity and a chance to continue your professional journey. You will need to be prepared to work towards an NVQ Level 2 equivalent in Pharmacy Services once you start in role.

It’s not just about experience or knowledge; we’re looking for people with a genuine passion for customer care, who will be ambassadors for healthcare in our stores. You will have the ability to build excellent relationships with patients and your team, understanding individual patient needs and tailoring your support and advice accordingly. You will also be able to advise patients with confidence and accuracy while remaining customer-focused.

If interested in further developing your professional career, we can support you towards achieving both competency and knowledge-based NVQ Level 3 (QCF) qualification in Pharmacy Services to become eligible to register with the GPHC as a Pharmacy Technician. This could lead to an Accuracy Checking Pharmacy Technician (ACPT) role. As you develop your healthcare knowledge through these qualifications and roles, your pay and benefits will reflect this.

Excitingly, this is just one of several career routes within Boots!

Click here to explore how your Pharmacy career can progress with us…

Our Diversity and Inclusion commitment

Diversity, equity, and inclusion are central to our business. We are proud to be an equal opportunity employer, embracing the diversity of our colleagues and providing a positive, inclusive working environment. We offer flexible working patterns to support work-life balance.

Our Benefits

We offer a range of benefits* that go beyond salary and offer flexibility:

• Competitive holiday allowance (with the option to buy more days)
• Boots Retirement Savings Plan pension scheme
• Discretionary annual bonus scheme
• Enhanced Maternity/Paternity/Adoption leave pay
• £100 gift card for colleagues expecting/adopting a baby
• Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes, and more (exclusions may apply, eligible roles only)
• Access to our Employee Assistance Programme offering free, confidential counselling, 24/7
• Generous staff discount (including Boots brands, Boots Opticians, Boots Hearingcare)
• Access to corporate discounts on retail, cinema, holidays, and more (UK only)
• Access to the Boots Benevolent Fund for financial hardship support.

*All rewards and benefits are subject to change and eligibility.

Additional Notes

Please note: If you are NOT a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more info.

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Created on 24/04/2025 by TN United Kingdom