Trainee Parts Advisor - Leicester

AB Volvo; Leicester; On-site; Full time

Job summary

Join a leading commercial vehicle brand as a Trainee Parts Advisor in Leicester. This role offers full training, a clear development path, and a chance to kickstart your career in the automotive industry. You will assist customers, manage stock, and support the workshop team. Enjoy benefits like 25 days holiday, healthcare plans, and a friendly working environment.

Benefits

25 days holiday raising to 30 days with service + bank holidays

Cycle to work scheme

Healthcare plan with access to dental insurance

Theme park days and gym memberships

Friendly and professional working environment

Qualifications

• No prior experience required – just the right attitude and commitment to learn.

Responsibilities

• Assist customers with parts enquiries in person, over the phone, and by email.
• Identify, locate, and supply the correct parts for vehicles using manufacturer systems.
• Manage stock levels and process incoming deliveries.

Skills

Communication

Customer Service

Attention to Detail

Team Player

Adaptability

Tools

IT Skills

Job description

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Trainee Parts Advisor – Volvo Trucks Leicester

Salary: £12.21 per hour + Training + Benefits

Monday – Friday, 06:00hrs – 14:00hrs

Saturday mornings @ overtime once training completed

Start your career with one of the world’s leading commercial vehicle brands.

At Volvo Trucks, we are driven by a desire to provide top-tier service and support to our customers. We're currently looking for a motivated and enthusiastic Trainee Parts Advisor to join our team in Leicester. If you’re passionate about vehicles and looking to kickstart a career in the automotive industry, this could be the opportunity for you.

What you will do

As a Trainee Parts Advisor, you’ll be trained to:

• Assist customers with parts enquiries in person, over the phone, and by email
• Identify, locate, and supply the correct parts for vehicles using manufacturer systems
• Manage stock levels and process incoming deliveries
• Prepare and issue invoices and documentation
• Support the workshop team with internal parts requests
• Maintain a clean, organised parts department

Who are you?

What We’re Looking For:

• A genuine interest in trucks, vehicles, or the automotive industry
• Excellent communication and customer service skills
• Strong attention to detail and willingness to learn
• Good IT skills and ability to adapt to systems
• A team player with a positive, can-do attitude
• No prior experience required – just the right attitude and commitment to learn

What’s in it for you?

• Full training and support to become a qualified Parts Advisor
• Clear development path with real career progression opportunities
• 25 days holiday raising to 30 days with service + bank holidays
• Cycle to work scheme
• Healthcare plan with access to dental insurance
• Many benefits for yourself, family and friends which include, theme park days, hotel, travel, gym memberships, airport parking, High St Retailers, plus many more
• A friendly and professional working environment within a global brand

Your journey starts here. Join Volvo Trucks Leicester and take the first step in a rewarding career in commercial vehicle parts.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.