Trainee Parts Advisor

Tamworth Scouts District Activity Centre; Tamworth; On-site; GBP 20,000 - 25,000; Full time

Job summary

Sytner Tamworth is seeking a motivated Trainee Parts Advisor. In this role, you will assist with parts identification, maintain stock levels, and provide excellent customer service in a busy environment. This position offers growth opportunities within the automotive sector and the chance to be part of a committed team.

Benefits

Enhanced Holiday Entitlement – 33 days including bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Customer service experience within a retail environment.
• Experience in a similar role within the motor industry is ideal.
• IT literacy is required.

Responsibilities

• Assist customers with parts identification and sourcing.
• Maintain the parts stock room and manage stock levels.
• Ensure customer service requests are dealt with promptly.

Skills

Customer Service

Communication Skills

Attention to Detail

Organizational Skills

Job description

Sytner Tamworth is looking for a Trainee Parts Advisor.

Your role

Sytner Group is looking for a motivated and committed Trainee Parts Advisor to join our team at Sytner Tamworth.

As a Sytner Trainee Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing.

You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Trainee Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Your profile

When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a threshold level of prior exposure and participation.

Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone.

Rewards

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work