Trainee Optical Assistant

Specsavers; Welshpool; Remote; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Free parking

Auto-enrolment into pension with anem-

Specsavers Perks

WeCare employee support

Headspace app subscription

Eyecare and hearcare discounts

Birthday day off

Enhanced family leave

Company sick pay

Job summary

Specsavers Welshpool is seeking a friendly trainee Optical Assistant to join our busy store. You’ll learn on the job with support from experienced Opticians andTechnicians, receiving comprehensive training to develop your skills in optical and hearing care.

We offer a strong training pathway, a supportive team culture, and benefits including free parking, pension enrollment, and employee perks. This role is full-time, with weekend work included.

Qualifications

• No experience required; passionate, hardworking individuals welcome.
• Willingness to learn and grow through training and development.
• Customer-focused with a positive attitude and good communication skills.

Responsibilities

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone calls

Skills

Customer service

Willingness to learn

Strong communication

Team player

Job description

Are you a caring individual looking to start your career as an Optical Assistant? You’ve come to the right place.

We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Trainee Optical Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

Located at Mill Lane Retail Park in Welshpool, our store is a busy and customer-focused optical and audiology store committed to delivering exceptional eye and hearing care to the local community. The store benefits from a convenient location with excellent transport links, including easy access from local bus routes and Welshpool railway station, making it accessible for customers travelling from across the surrounding area. In addition, free on-site parking is available, providing added convenience for those travelling by car.

Our team

The team at Specsavers Welshpool is a close-knit, supportive group of professionals who are passionate about delivering outstanding customer care. Working collaboratively across optical and hearing services, colleagues play an important role in creating a welcoming environment where customers feel valued and supported throughout their journey. The store fosters a positive and inclusive culture, encouraging teamwork, continuous learning, and personal development. With a strong focus on customer experience and community engagement, team members work together to achieve shared goals while supporting one another to develop their skills and build rewarding careers within Specsavers.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• £8.20ph - £12.91 per hour
• Full Time - 37.5 hours per week, to include working a weekend day
• Free parking!
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

Some of the responsibilities of this role include:

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone call