Trainee Optical Assistant

Specsavers; Redditch; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a Trainee Optical Assistant to join their dynamic team. This role is perfect for proactive individuals passionate about retail and customer service. You will create a welcoming environment for customers while receiving comprehensive training and support. With opportunities for development and a range of perks, including enhanced sick pay and extra days off, this position offers a fantastic entry point into the optics field. If you're ready to step out of your comfort zone and make a difference in customers' lives, this is the opportunity for you!

Benefits

Discounted benefits scheme

Extra day off for your birthday

Confidential employee helpline

Outstanding clinical development opportunities

Discounted hearing and eyecare benefits

Enhanced sick pay

Enhanced pay for family leave

Qualifications

• Passion for excellent customer service and teamwork.
• Confidence in using IT systems and receiving feedback.

Responsibilities

• Create an outstanding store environment for customers and team.
• Ensure every patient receives the best care in stores.

Skills

Customer Service

Teamwork

Initiative

IT Systems

Communication Skills

Openness to Feedback

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on Offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary £7.75 - £12.41 per hour (depending on age)
• Full time - 40 hours with weekend working
• Part time hours available
• Specsavers Perks – our discounted benefits scheme
• Extra day off for your birthday
• WeCare – UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Discounted hearing and eyecare benefits
• Enhanced sick pay (after a year of service)
• Enhanced pay for family leave (Maternity/Paternity etc)

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.

Checked all the boxes? Now’s the perfect time to apply!