Trainee Optical Assistant

Specsavers; Mumbles; On-site; Full time

Job summary

Specsavers is looking for a Trainee Optical Assistant in Mumbles, Wales. This role offers the chance to create an excellent customer environment, assist patients with care, and develop skills through training. With a wage ranging from £10.20 to £12.41 per hour, including various employee perks, it's a great opportunity for beginners in retail interested in optics.

Benefits

Pension scheme with employer contribution

Specsavers Perks for discounts and savings

Complimentary subscription to Headspace app

Eyecare and hearcare discounts

Additional paid day off on birthday

Enhanced family leave and company sick pay

Qualifications

• Passion for providing excellent customer service.
• Great teamwork and a good initiative required.
• Confidence in using IT systems and excellent communication skills.

Responsibilities

• Create an outstanding store environment for customers.
• Ensure all patients receive the best care in the store.
• Work collaboratively with the team and receive feedback.

Skills

Customer service

Teamwork

Initiative

IT confidence

Communication skills

Feedback receptiveness

Job description

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So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Based in Mumbles, with the occational requirement to work in the Swansea store.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary- £10.20-£12.41 per hour (depending on age)
• Working hours- 37.5 including weekends
• Benefits
• Life in the store- Mumbles has a small store with 3 test rooms, Swansea is a large store with 12 test rooms.
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay
  
  

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
  
  

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment
  
  

Checked all the boxes? This job will close when it's filled, so don't delay, apply today!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other and Health Care Provider

• Industries

  Retail

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