Trainee Optical Assistant

Specsavers; Godalming; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in Godalming is seeking a Trainee Optical Assistant to enhance customer experience and team collaboration. The ideal candidate doesn't need prior experience but should have a passion for customer service and a willingness to learn. The role offers up to £12.41 per hour, a supportive team environment, and a variety of employee benefits including discounts and family support services.

Benefits

Up to £12.41 per hour

Pension scheme

Specsavers Perks discounts

Employee support service

Complimentary Headspace app subscription

Eyecare and hearcare discounts

Additional paid day off on birthday

Enhanced family leave and sick pay

Qualifications

• Passion for providing excellent customer service and making customers' lives easier.
• Prepared to step out of your comfort zone and try something new.
• Able to receive feedback and be open to development.

Responsibilities

• Create an outstanding store environment for customers and team.
• Ensure every patient receives the best care in stores.
• Support and guide team members throughout their process.

Skills

Excellent customer service

Teamwork

Initiative

IT systems confidence

Communication skills

Feedback receptiveness

Job description

So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. If you've ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don't need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores. To get started as a Trainee Optical Assistant, you'll need to have a few skills, including:

• Passion for providing excellent customer service and making customers' lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process.

If you've got all these skills, we'd love for you to apply. Additionally, having some desirable experience could set you apart from the competition, such as:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.

We offer a range of benefits, including:

• Up to £12.41 per hour (depending on age)
• 37.5 hours per week (includes weekends)
• Pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay