Trainee Optical Assistant

Specsavers Opticians Dumfries; Dumfries; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading optical retailer is seeking a Trainee Optical Assistant in Dumfries. The ideal candidate is passionate about customer service and teamwork. You will be responsible for creating a welcoming store environment and ensuring the best care for patients. Benefits include a competitive salary, training opportunities, employee support services, and enhanced family leave. This role may require weekend availability.

Benefits

Pension scheme

Discount portal

Employee support service (WeCare)

Complimentary Headspace app subscription

Eyecare and hearcare discounts

Additional paid day off for birthday

Enhanced family leave

Company sick pay

Qualifications

• Passion for providing excellent customer service.
• Great teamwork and readiness to support others.
• Confident in using IT systems.

Responsibilities

• Create an outstanding store environment.
• Ensure every patient receives the best care.
• Be open to feedback and personal development.

Skills

Customer service

Teamwork

Initiative

IT skills

Communication

Openness to feedback

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Based in Dumfries.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

Salary £10.20 - £12.41 per hour (depending on age)

Working hours 37.5 (must be available to work weekends) - part time hours considered

Benefits

We will auto-enroll you into the pension scheme with an employer contribution when you contribute too

Specsavers Perks - a portal to a world of great everyday discounts and savings

WeCare - our employee support service to help you and your immediate family when you need it most

Complimentary subscription to the Headspace app

Eyecare and hearcare discounts for you and your family

Enjoy an additional paid day off on your birthday to celebrate you!

Enhanced family leave and company sick pay


What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.These include:

Passion for providing excellent customer service and making customers’ lives easier
Great teamwork
A good initiative
Confidence in using IT systems
Excellent communication and listening skills
Prepared to step out of your comfort zone and try something new
Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).