Trainee Office Administrator

Copperfield Recruitment Ltd; Quenington; On-site; GBP 23,000 - 24,000; Full time

Job summary

A leading company in logistics and freight forwarding is seeking a Trainee Office Administrator in Colnbrook. This entry-level role offers hands-on training in international logistics while handling customer communications, planning import routings, and filing documentation. Ideal for motivated individuals eager to grow in a supportive team environment.

Qualifications

• Confident communicator with good phone manner is essential.
• Organised, reliable, and eager to learn.
• Experience with customs entries is a plus, but training will be provided.

Responsibilities

• Answering phones and liaising with customers.
• Arranging airline collections and deliveries.
• Preparing import-rated airwaybills and simple quotations.

Skills

Communication

Organization

Attention to detail

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Trainee Office Administrator
Colnbrook, Berkshire
£23,000 – £24,000 per annum

Due to the location, own transport is essential

Looking to start your career in logistics and freight forwarding?

We’re offering a fantastic opportunity for a Trainee Clerk to join our busy and friendly team in Colnbrook. This is a great entry-level role for someone eager to learn the ins and outs of international logistics.

What you'll be doing:

• Answering phones and liaising with customers
• Arranging airline collections and deliveries
• Planning import routings and overseas collections
• Preparing import-rated airwaybills and simple quotations
• Checking import licences, tariffs, CPC codes, and customs authorisations
• Filing documentation and assisting with occasional invoicing
• Supporting customs entries using ASM/Gems/Sequoia
• Assisting with customs post-entry submissions and reclaims

What we’re looking for:

• A confident communicator with good phone manner
• Organised, reliable and eager to learn
• Comfortable using Microsoft Excel, Word and Outlook
• Strong attention to detail and good judgement
• Any experience with customs entries or import classification is a plus – but not essential. Training will be provided

This role is ideal for someone looking to gain solid experience in the freight forwarding industry with practical, hands-on training from day one.

Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion.

Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you.

Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.