Trainee Negotiator

F Stop Photography; London; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading independent Estate Agency is seeking a Trainee Negotiator to join their team in London. This role offers an excellent opportunity for personal development with a base salary, uncapped commission, and structured career progression. Ideal candidates will demonstrate strong negotiation skills and a commitment to delivering exceptional customer service.

Benefits

Additional uncapped commission up to 20%

5 Day Working Week

Sponsorship of ARLA or NAEA

Regular social get-togethers

33 Days annual holiday

Fantastic promotions and career progression

Company smartphone for completing role-related tasks

Industry-leading training

Qualifications

• Ability to deliver excellent customer service as per charter.
• Determination to secure new business and hunger to do deals.
• Flexibility and adaptability in tasks.

Responsibilities

• Handle calls and emails enquiries effectively.
• Deal with customer enquiries and manage diary.
• Qualify offers and negotiate under the guidance of a manager.

Skills

Negotiation skills

Customer service

Time management

Team player

Education

Working on ARLA or NAEA qualification

Job description

Adam Hayes are a forward thinking and progressive company with a fantastic industry reputation. Our company is dedicated to progressing our staff members and offer individual training plans to allow them to develop. Boasting an extensive trophy cabinet including Gold Winners for London Estate Agency of the Year and an unrivalled culture for our staff to thrive, we consider ourselves to be amongst the best in the industry.

As a leading independent Estate Agency we are currently looking for aTraineeNegotiatorto join our Team. This is an excellent opportunity to join an established firm within a great team. The role requires an individual who is efficient, able to work to tight deadlines and with an excellent eye for detail.

The benefits of being aTraineeNegotiatorat Adam Hayes Estate Agents

• £18,000 to £22,000 basic salary, dependent on experience
• Additional uncapped commission up to 20%
• 5 Day Working Week
• Sponsorship of ARLA or NAEA
• Continual Training
• Regular social get togethers
• 33 Days annual holiday
• Fantastic promotions and career progression
• Career progression opportunities
• Company smart phone, for completing role-related tasks
• Industry-leading training
• Earn a nationally recognised qualification (inc. ARLA or NAEA)
• Working alongside the directors
• Car Allowance
  
  

Behaviours

• Progressive and positive attitude in all situations
• Solutions and results focused
• Flexible and adaptable approach
• Dependable team player
• Committed to personal development
• Always presented immaculately
• Determination to secure new business and hunger to do deals
• Ability to deliver excellent customer service as per charter
• Develop time management skills and prioritise workload.
• Ability to work under own initiative and as part of a team
• Ability to follow company processes and procedures
• Negotiation skills to achieve the best outcome for the business and the customer
• Working on ARLA or NAEA qualification
• Ability to meet deadlines and follow company process
• Have a good understanding of our CRM and use it productively.
  
  

Key Responsibilities

• Handling calls and emails enquiries.
• Manage diary & time effectively
• Deal with customer enquiries effectively (see service charter)
• Register and qualify applicants
• Arranging and accompanying viewings to company standards
• Follow up viewings and give feedback to clients when directed
• Qualify offers and negotiate offers under guidance of manager
• Prospect and canvass as per company guidelines
• Answer all incoming communications (internal and external)
• Ensure monthly targets and KPIs are hit
• Ensure focus on training, own development and progression
• Record personal performance and prepare figures for monthly 1-2-1s
• Escalate queries outside of own authority level
• Maintain compliance internal processes
  
  

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