Trainee Mortgage Advisor

Connells-Group-2; Swansea; On-site; GBP 30,000 - 52,000; Full time

Job summary

Countrywide Mortgage Services in Swansea is seeking a motivated Mortgage Advisor to build strong relationships with estate agency teams and guide customers through the full mortgage journey.

You will provide tailored advice on a wide range of mortgage and protection products, aiming to grow business with high-quality customer service and a proactive, results-driven approach.

Qualifications

• Proven ability to deliver excellent customer service.
• Strong communication skills across multiple channels.
• Comfortable working in a target-driven environment.
• Able to stay organised and detail-focused.

Responsibilities

• Build relationships with estate agency teams to grow business.
• Attract and advise new customers through the mortgage journey.
• Provide tailored advice on mortgage and protection products.

Skills

Customer service

Communication skills

Target-driven

Organised

Tools

MS Office

Email

Web

Job description

Join Countrywide Mortgage Services in Swansea and kickstart a rewarding career where your ambition is matched by our support.

We’re looking for a motivated, people-focused individual ready to deliver outstanding customer experiences and build a successful career in mortgage and protection advice. If you’re driven, adaptable, and thrive in a fast-paced environment, this could be the opportunity for you.

What’s in it for you?

• Competitive basic salary with uncapped commission
• Industry-leading training & development programme
• High-quality leads generated by our estate agency colleagues
• Clear, fair career progression with a structured path to success
• Loyalty & performance bonuses
• Group discounts on property services
• All-expenses-paid trips for top achievers
• A supportive, positive and rewarding culture - we invest in you!

What you’ll be doing:

• Build strong relationships with estate agency teams to support and grow business
• Attract and advise new customers, guiding them through the full mortgage journey
• Offer tailored advice on a wide range of mortgage and protection products

What we’re looking for:

• Confidence in generating new business in a target-driven setting
• Excellent customer service and communication skills
• Resilient, organised, and detail-focused
• Comfortable using IT systems (MS Office, email, web)
• Full UK driving licence

This is your chance to grow with one of the UK’s leading mortgage services providers, where your hard work will be recognised and rewarded.

Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.