Trainee Mortgage Advisor

WILLIAM H BROWN; Romford; On-site; GBP 40,000 - 80,000; Full time

Job summary

A leading estate agency in Romford is seeking a Trainee Mortgage Advisor. The ideal candidate will possess a Full CeMAP qualification and excel in customer service within a target-driven environment. Responsibilities include building relationships, attracting new customers, and guiding clients through mortgage processes. This role offers a competitive salary with opportunities for career progression and uncapped commission.

Benefits

Superb training and development programme

Uncapped commission

Quality and Loyalty Bonus

Group Discounts on Property Services

Qualifications

• Must have a Full CeMAP qualification or equivalent.
• Experience in customer care services is essential.
• Ability to thrive in a target-driven environment.

Responsibilities

• Build relationships with Estate Agency teams for training and support.
• Attract new customers and achieve business goals.
• Guide customers through the mortgage service.

Skills

Customer care experience

Excellent communication skills

IT literate

Organised and detail oriented

Resilient and positive

Education

Full CeMAP or industry equivalent qualification

Tools

MS Office

Job description

Trainee Mortgage Advisor

William H Brown Estate Agency are looking for a Mortgage and Protection Advisor to join them in the Barking Branch. We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment.

What can we offer you as our Mortgage and Protection Advisor.

Competitive Salary OTE £40k-£80k

• Superb training and development programme with career progression opportunities
• Uncapped commission
• Leads generated from our colleagues in Estate Agency.
• Quality and Loyalty Bonus
• Group Discounts on Property Services.

Main responsibilities:

• Building relationships with the Estate Agency teams in order to provide training and support.
• Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
• Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
• Taking part in regular branch meetings to discuss best practice and build lasting relationships.

Skills and experience required:

• Full CeMAP or industry equivalent qualification.
• Able to generate new business in a target driven environment
• Outstanding customer care / customer service experience
• Resilient, positive, organised, numerate and detail oriented
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)
• A Full UK driving license and access to your own vehicle

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

We are an equal opportunities employer and welcome applications from all qualified candidates.