Trainee Mortgage Advisor

Finders Keepers Ltd.; Norwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Qualified Trainee Mortgage and Protection Advisor to enhance customer experiences in Norwich. This role offers a competitive salary with an OTE of £40,000, comprehensive training, and uncapped commission. You will be part of a supportive team focused on building lasting relationships and guiding customers through the mortgage process. If you're adaptable, self-motivated, and thrive in a target-driven environment, this opportunity could be your next career step.

Benefits

Comprehensive training and development program

Uncapped commission

Quality and Loyalty Bonus

Group discounts on property services

Transparent progression structure

Supportive management team

Central admin support

All-expense-paid trips for top performers

Qualifications

• CeMap qualification or equivalent is essential for this role.
• Strong customer service skills and the ability to generate new business.

Responsibilities

• Build relationships with Estate Agency teams to provide training and support.
• Guide customers through the mortgage service process.

Skills

CeMap or industry equivalent qualification

Customer care and service experience

Business generation in a target-driven environment

Verbal and written communication skills

IT literacy (MS Office, internet, email)

Tools

MS Office

Job description

Mortgage Services

Abbotts Estate Agency is looking for a Qualified Trainee Mortgage and Protection Advisor to join their team in Norwich.

OTE £40,000

We seek an exceptional individual with the skills, attributes, and drive to enhance our customers' experience throughout the mortgage process.

The ideal candidate will be adaptable, self-motivated, and comfortable working in a fast-paced, target-driven environment.

What we offer as our Trainee Mortgage and Protection Advisor:

• Competitive salary with OTE of £40,000
• Comprehensive training and development program
• Uncapped commission
• Leads generated from our Estate Agency colleagues
• Quality and Loyalty Bonus
• Group discounts on property services
• Transparent and fair progression structure
• Supportive, experienced management team
• Central admin support and agile IT tools
• A supportive, encouraging, and rewarding environment – We invest in you!
• All-expense-paid trips for top performers

Main responsibilities:

• Building relationships with Estate Agency teams to provide training and support
• Attracting new customers and business, motivated to achieve professional goals in a result-driven environment
• Guiding customers through the entire mortgage service process, including advising on a range of products and services to meet their needs
• Participating in regular branch meetings to discuss best practices and build lasting relationships

Skills and experience required:

• CeMap or industry equivalent qualification
• Ability to generate new business in a target-driven environment
• Outstanding customer care and service experience
• Resilient, positive, organized, numerate, and detail-oriented
• Excellent verbal and written communication skills
• IT literacy (MS Office, internet, email systems)
• Full UK driving license and access to your own vehicle

About us:

Countrywide Mortgage Services is part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936, with over 1,250 branches, the Group offers expertise in residential sales, lettings, new homes, mortgage services, surveying, conveyancing, and more.

Equal Opportunities:

Connells Group UK is an equal opportunities employer, encouraging applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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