Trainee Mortgage Advisor

Mann; Dartford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading estate agency in Dartford is seeking a Qualified Trainee Mortgage and Protection Advisor. The role focuses on enhancing customer experience throughout the mortgage process, with responsibilities ranging from customer relationship building to providing tailored advice on mortgage products. Candidates should possess a CeMap qualification and demonstrate outstanding customer service skills in a fast-paced, target-driven environment.

Benefits

Competitive Salary OTE £35K

Superb training and development programme

Uncapped commission

Quality and Loyalty Bonus

Supportive environment with investments in staff

Expense-paid trips for top achievers

Qualifications

• Hold CeMap or equivalent qualification.
• Ability to generate business in a target-driven environment.
• Excellent customer service and communication skills.

Responsibilities

• Building relationships with Estate Agency teams for support.
• Attracting new customers and achieving professional goals.
• Guiding customers through the mortgage service process.

Skills

Outstanding customer care

Excellent verbal and written communication skills

Resilient

Organised

Numerate

Detail oriented

Education

CeMap or industry equivalent qualification

Job description

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Mann Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Dartford. OTE £35k

We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.

You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment.

What can we offer you as our Trainee Mortgage and Protection Advisor..

• Competitive Salary OTE £35K
• Superb training and development programme
• Uncapped commission
• Leads generated from our colleagues in Estate Agency
• Quality and Loyalty Bonus
• Group Discounts on Property Services.
• Transparent and fair progression structure
• Highly skilled and experienced management team
• Central Admin Support and agile IT tools to help you succeed
• Supportive encouraging and rewarding environment – We invest in you!
• All expense paid trips for top achievers

Main responsibilities of a Trainee Mortgage and Protection Advisor

• Building relationships with the Estate Agency teams in order to provide training and support.
• Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
• Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
• Taking part in regular branch meetings to discuss best practice and build lasting relationships.

Skills and experience required to be a successful Trainee Mortgage and Protection Advisor

• Hold CeMap or industry equivalent qualification.
• Able to generate new business in a target driven environment.
• Outstanding customer care / customer service experience.
• Resilient, positive, organised, numerate and detail oriented
• Excellent verbal and written communication skills.
• A Full UK driving license and access to your own vehicle.

Countrywide Mortgage Services are part of the Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more!

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.