Trainee Manager

Potters Resorts; Maldon; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading leisure destination in Maldon is seeking a Trainee Manager to gain hands-on experience across various operational departments. This role offers the chance to develop essential management skills and potentially fast-track into a supervisory role. The ideal candidate will be prepared to learn and has a genuine passion for hospitality, demonstrating a service-oriented attitude. Off-site driving license is required, and competitive compensation of £12.96 per hour is offered.

Benefits

Free use of Gym and Swimming Pool

30% Discount on shop products

Discounted holidays at the Resorts

Free daily Team Lunch

Free Parking

Cycle to Work Scheme

Access to Employee Assistance and Wellbeing Programmes

Qualifications

• No formal qualifications required for this role.
• Previous experience or a recognised qualification in hospitality, leisure, or customer facing environment is desirable.
• Genuine passion for hospitality and creating memorable guest experiences.

Responsibilities

• Gain hands-on experience in core operational departments.
• Develop knowledge in key areas including kitchen and reception.
• Be introduced to supervisory responsibilities over time.

Skills

Efficient and hard working

Enthusiastic and motivated

Guest focused

Standards driven

Honest and trustworthy

Education

Previous experience in hospitality

Recognised qualification in customer service

Job description

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Company Description

Are you looking for the next step in your career?

Here at Potters Resorts, we have been awarded 5 Stars for the last 21 consecutive years - a fabulous achievement... and a large part of that success is down to our amazing team members.

We have some fantastic opportunities available right now for team players with brilliant interpersonal skills, bundles of energy, endless enthusiasm, and the ability to go the extra mile every day.

We have great opportunities for development and progression across the Resort, and we support our team in their future career aspirations.

The atmosphere on Resort is lively, fast-paced and exciting, and no two days are ever the same - so what are you waiting for?

Job Description

About the role of Trainee Manager;

As a Trainee Manager, you'll gain hands-on experience across our core operational departments, offering you a comprehensive understanding of the day-to-day workings of our business.

You'll begin your journey at Team Member level, developing in-depth knowledge in key areas such as the kitchen, restaurant, housekeeping, bar, reception, and retail. As you progress, you'll be introduced to supervisory responsibilities and the management functions within each department.

Throughout an 18-month period, you'll be guided by a dedicated Mentor who will work with you to create a personalised development plan. This support is designed to help you achieve your career goals and potentially fast-track your progression into a Supervisory role-and beyond.

Departments will include:

Restaurant, Kitchen, Reception, Bars, Housekeeping, and Retail

What skills and experience do I need?

• Efficient and hard working with a 'can do' attitude
• Enthusiastic and motivated with the ability to learn quickly
• Guest focused, with the ability to build a rapport with our guests and leave a positive lasting impression
• Standards driven, with excellent attention to detail
• A 'Service Champion' who delivers the Operational Standards and seizes every opportunity 'To Entertain' and go above and beyond our guests expectations
• Honest and trustworthy with a high level of integrity

Hours of work:

• 40 hours per week
• Working 5 days out of 7 to include weekends and bank holidays
• Shift patterns will vary within each department but you will need to be willing to work shifts sometimes starting as early as 6am and some that will finish at 2.30am.

Pay:

• £12.96 per hour

To start the next step of your journey with us - apply now! We look forward to hearing from you.

Due to our location, you will need to hold a full UK driving licence and have your own vehicle.

Immediate start for the right candidate

Qualifications

• No formal qualifications are required for this role.
• Previous experience or a recognised qualification in hospitality, leisure, or a customer-facing environment is desirable.
• A genuine passion for hospitality and creating memorable guest experiences.
• Ambition to develop a long-term career in management, rather than simply seeking a short-term role.
• Strong communication and people skills, with the ability to motivate and support a team.
• A proactive attitude with the willingness to learn and take on responsibility.

Additional Information

As part of our team, we will offer you ...

• Free use of Gym and Swimming Pool
• 30% Discount on products in the shop
• Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts
• Free Team Lunch available daily
• An all-year-round position (not seasonal)
• Free Parking
• Cycle to Work Scheme
• Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive 'Evening of Entertainment' on Resort
• Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks, access to GP's, mental health support and counselling

Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.