Trainee Lettings Negotiator

Trainee Lettings Negotiator

Competitive Salary - Career Progression

At Allen & Harris, part of the Connells Group, we're looking for a highly motivated Lettings Administrator/Trainee Negotiator to support our team in Chippenham. As a Letting Administrator/Negotiator, you will manage office administration accurately and efficiently in a professional manner within a busy customer-facing environment.

What’s in it for you?

• Industry-leading training and development
• Clear career progression opportunities
• Supportive, rewarding, and fun environment
• Team incentives
• Understanding of operations within an estate agency

Key responsibilities

The main purpose of this role is to manage move-ins, including creating tenancy paperwork, liaising with tenants to complete referencing quickly, ensuring safety certificates are in place, and assisting tenants and landlords with queries. Responsibilities also include answering calls and walk-in enquiries, updating the website and window displays, touting, arranging viewings, property visits, and outbound calls to book viewings.

Skills and experience required

• Experience in Customer Service or similar administrative roles
• Customer-focused with comfort in client-facing roles
• Resilient, positive, numerate, and detail-oriented
• Organised with ability to prioritise in a fast-paced environment
• Keen interest in learning and industry updates
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)
• Full UK driving license and own car

About Allen & Harris

We are an award-winning estate agency operating under 11 trading names, some with over 100 years of history. Our Group combines expertise in residential sales and lettings with services including new homes, mortgage services, surveying, conveyancing, and more.

Equal Opportunities

Connells Group UK is an equal opportunities employer, encouraging applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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