Trainee Lettings Adviser

Spicerhaart; Leeds; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading property agency in Leeds is hiring a Lettings Adviser to manage leads and enhance customer service. You will build your personal brand and engage with clients to meet business targets. This full-time role comes with numerous benefits, including extensive training and continuous learning opportunities. Join a dynamic team that values personal and professional growth.

Benefits

Access to incentive programmes

30 days annual leave

Employee Assistance Programme

Career progression opportunities

Qualifications

• Full, clean UK driving licence.
• Access to your own vehicle, must be in good condition.
• Ability to work independently and as part of a team.
• Basic IT proficiency and attention to detail.
• Legal entitlement to live and work in the UK.

Responsibilities

• Manage daily leads and generate referrals through excellent customer service.
• Prospect using social media, phone calls, and local outreach.
• Build personal brand through video and social content.
• Handle inbound calls professionally and seek 5-star Google reviews.

Skills

Passion

Ambition

Drive

Strong work ethic

Positive mindset

Professional

Customer-focused

Respectful

Job description

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Join haart Leeds as a Lettings Adviser!
Are you energetic, driven, and passionate about property? We're looking for a Lettings Adviser to manage daily leads, generate referrals through standout customer service, and actively prospect using social media, phone calls, and local outreach. You'll build your personal brand through video and social content, handle inbound calls professionally, and seek 5-star Google reviews to boost your reputation. Be part of a supportive, high-performing team with real opportunities to grow.

As a Lettings Adviser at haart Estate Agents in Leeds, you will receive:

• Access to company-wide incentive programmes.
• Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday

Additional benefits as a Lettings Adviser at haart Estate Agents in Leeds:

• 30 days annual leave (includes bank holidays*)
• Enrolment at the Spicerhaart Learning & Development Centre
• Continued training as you grow and develop within your role
• Career progression opportunities
• Employee Assistance Programme (24/7 access to our confidential helpline)
• Eye care*
• Employee Referral Bonus
• Company Pension Scheme
• Personal ‘Talk Time’ with our CEOs
• Opportunity to earn a place in the CEO Exclusive Achievers Club
• Eligibility for our annual black tie Elevate Awards, in categories related to your role

Your journey as a Lettings Adviser will begin with one week at the Spicerhaart Learning & Development Centre:

• Purpose-built training location
• Industry-leading training delivered through one-to-one and group sessions
• Day-to-day learning led by our industry experts
• Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester, depending on travel time and distance
• An exciting second week at the L&D Centre within your first five-to-six weeks of employment.

How you will make an impact as a Lettings Adviser at haart Estate Agents in Leeds:

• Ensuring that your daily/weekly/monthly business targets are always met.
• Ensuring that all call out campaigns targeted at properties for let are fulfilled.
• Attend the Morning Meeting prepared with updates on the week’s pipeline.
• Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way.
• Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities.
• Managing and responding to intranet leads daily.
• Generate referral business through first class customer engagement.
• Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage.
• Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities are identified.
• Always looking for named 5* Google review opportunities from customers that you are engaging with as to build brand and personal reputation.

The characteristics that will make you a successful Lettings Adviser at haart Estate Agents in Leeds:

• Passion
• Ambition
• Drive
• Strong work ethic
• Positive mindset
• Professional
• Customer-focused
• Respectful

The Finer Details

To be eligible to apply for this role, you will need:

• Full, clean UK driving licence.
• Access to your own vehicle, which must be in good condition.
• Ability to work both independently and within a team.
• Basic IT proficiency and a keen eye for detail.
• Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006.
• Evidence of right to work in the UK, such as:
• Passport, or
• Birth Certificate.

At some point(s) in your application process, you will be required to interview via video call.

Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone.
Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy.
Employee referrals are subject to the terms stated in our Employee Referral Scheme.

Please note:If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme.