Trainee Lettings Adviser

HAART; Aylesbury; On-site; GBP 25,000 - 37,000; Full time

Job summary

A leading property agency in Aylesbury is seeking a Lettings Adviser. You will engage with clients and ensure targets are met while providing top-tier customer service. The role offers a basic salary of £25,000 with on-target earnings of £37,000, alongside excellent benefits including 30 days annual leave and continued training. Applicants must possess a full UK driving license and have access to their own vehicle.

Benefits

30 days annual leave

Employee Assistance Programme

Pension Scheme

Career progression opportunities

Qualifications

• Full, clean UK driving license required.
• Access to a vehicle in good condition.
• Basic IT proficiency.
• Legal entitlement to work in the UK.

Responsibilities

• Meet daily, weekly, and monthly business targets.
• Engage in local canvassing for properties.
• Take inbound calls for applicant registrations.
• Lead canvassing strategies in the local area.

Skills

Communication skills

People skills

Customer-focused

Strong work ethic

Job description

Overview

Are you looking to build a successful career in the property industry? Do you have a passion for people, property, and delivering top-tier customer service? This is your chance to join a high-performing, ambitious, and supportive team that’s dedicated to helping you succeed and progress in your career. Whether you're starting out or ready to take your next step, we’ll give you the tools, training, and environment to thrive.

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Role and salary

As a Lettings Adviser at haart Estate Agents in Aylesbury, you will receive:

• £25000 basic salary
• £37000 On target earnings
• Additional commission scheme
• Access to company-wide incentive programmes.
• Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday

Additional benefits

• 30 days annual leave (includes bank holidays*)
• Enrolment at the Spicerhaart Learning & Development Centre
• Continued training as you grow and develop within your role
• Career progression opportunities
• Employee Assistance Programme (24/7 access to our confidential helpline)
• Eye care*
• Employee Referral Bonus
• Company Pension Scheme
• Personal ‘Talk Time’ with our CEOs
• Opportunity to earn a place in the CEO Exclusive Achievers Club
• Eligibility for our annual black tie Elevate Awards, in categories related to your role

Training and onboarding

• Your journey as a Lettings Adviser will begin with one week at the Spicerhaart Learning & Development Centre:
• Purpose-built training location
• Industry-leading training delivered through one-to-one and group sessions
• Day-to-day learning led by our industry experts
• Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester, depending on travel time and distance
• An exciting second week at the L&D Centre within your first five-to-six weeks of employment.

How you will make an impact

• Ensuring that your daily/weekly/monthly business targets are always met.
• Ensuring that all call out campaigns targeted at properties for let are fulfilled.
• Attend the Morning Meeting prepared with updates on the week’s pipeline.
• Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way.
• Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities.
• Managing and responding to intranet leads daily.
• Generate referral business through first class customer engagement.
• Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage.
• Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities are identified.
• Always looking for named 5* Google review opportunities from customers that you are engaging with as to build brand and personal reputation.

Personal qualities

• Passion
• Ambition
• Drive
• Strong work ethic
• Positive mindset
• Professional
• Good communicator
• People skills
• Customer-focused
• Respectful

The Finer Details

To be eligible to apply for this role, you will need:

• Full, clean UK driving licence.
• Access to your own vehicle, which must be in good condition.
• Ability to work both independently and within a team.
• Basic IT proficiency and a keen eye for detail.
• Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006.
• Evidence of right to work in the UK, such as:
• Passport, or
• Birth Certificate.

At some point(s) in your application process, you will be required to interview via video call.

Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone.

Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy.

Employee referrals are subject to the terms stated in our Employee Referral Scheme.

Please note: If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme.

Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit: https://www.haart.co.uk/about-us/armed-forces-covenant/

Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.

To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/