Trainee IT Technician (Apprentice)

Durham University; North East; On-site; GBP 18,000 - 23,000; Full time

Job summary

Durham University recherche un Trainee IT Technician pour rejoindre le département des services informatiques. Ce rôle passionnant vous offre l'occasion d'apprendre et de contribuer à maintenir des services IT de haute qualité tout en bénéficiant d'une formation complète. Vous travaillerez en étroite collaboration avec diverses équipes, aidant à gérer et à améliorer les systèmes informatiques de l'université, tout en soutenant les utilisateurs dans leurs activités quotidiennes. Une vraie opportunité pour ceux qui souhaitent débuter une carrière dans le secteur technologique.

Qualifications

• Passion pour la technologie.
• Capacités de travail en équipe.

Responsibilities

• Maintenir les opérations quotidiennes des services informatiques.
• Assister les étudiants et le personnel sur les systèmes informatiques.

Job description

The Role and Department

The Computing and Information Services (CIS) has an annual operational budget in the order of £10m, multi-million-pound programmes of change within year, and approximately 140 staff who are predominately based at the Durham University campus. The Senior Leadership Team report directly to the Chief Information Officer with the following portfolios: Strategy and Change; Operations; and Information Systems. CIS provide academic, teaching and administrative services across the organisation that underpin the day-to-day activities of the whole organisation.

Recent infrastructure improvements include investment in a new network backbone, including new cable runs throughout the city to all of the Universities core buildings, new scalable user facing storage, and a new hosting environment. Corresponding business led investment also continues to be made with a new Oracle Enterprise Resource Planning suite, investment in research administration, and maximising the breadth of opportunities available to the University through Office365, alongside numerous other important initiatives.

CIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who are demonstrable in their team work ability.

As an Trainee IT Technician you will assist with activities to maintain the day to day operation and on-going development of Computing and Information Services (CIS). Working in a number of teams within CIS during the course of the apprenticeship you will maintain a high level of IT services throughout the University, assisting students, staff, visitors in their use of Durham University IT systems.

This is an incredible opportunity for someone who is passionate about technology, but that doesn't mean you have to be super technical - we'll give you all the training you need to get you up and running to progress your career.