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Trainee IT Support Engineer
Austin Fraser
Glasgow
On-site
GBP 80,000 - 100,000
Full time
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Job summary
An established industry player is seeking a dedicated Field Service Engineer to join their team. In this role, you will be the frontline representative, responding to customer service requests in the field and diagnosing issues with precision. Your ability to communicate effectively and provide detailed explanations will be crucial in creating accurate service quotes. If you are passionate about delivering high-quality service and possess the necessary technical qualifications, this opportunity is perfect for you to make a significant impact in a dynamic environment.
Qualifications
- Technical qualification or experience in field service engineering required.
- Strong problem-solving and communication skills are essential.
Responsibilities
- Respond to customer service requests in the field.
- Diagnose issues and provide detailed explanations to customers.
Skills
Education
Job description
Company: Finning (UK) Ltd
Number of Openings: 1
Worker Type: Permanent
As a Field Service Engineer, you will respond to customer’s field repair and service requests, diagnosing and providing comprehensive detail about the nature of the problem to the customer and Finning to create a quote.
- Respond to customer service requests in the field.
- Diagnose issues and provide detailed explanations to customers.
- Create quotes based on service requests.
- Relevant technical qualification or experience in field service engineering.
- Strong problem-solving skills.
- Excellent communication skills.
If you are passionate about providing high-quality service and have the necessary qualifications, we would love to hear from you.
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