Trainee Insurance Broker

Proactive Personnel Ltd; Telford; On-site; GBP 25,000 - 29,000; Full time

Job summary

A recruitment agency in Telford is seeking an Administrative Assistant to provide comprehensive support, including managing schedules and communications. The role requires excellent customer service skills and attention to detail, with a minimum requirement of GCSE in Maths & English. The position offers a salary of £25,000 per annum, with opportunities for career progression and additional benefits.

Benefits

25 days annual leave + Bank Holidays

Career progression opportunities

Free Parking

Qualifications

• Proven background in customer service.
• Ability to work independently and as part of a team.
• Strong skills in managing communications and logistics.

Responsibilities

• Provide administrative support, including managing schedules and handling communications.
• Maintain filing and documentation systems.
• Assist in preparing reports and presentations.
• Support planning for meetings and events.
• Manage supplies and inventory for an organized office.
• Conduct data entry and assist in data analysis.

Skills

Excellent customer service

Building customer relationships

Strong IT skills

Attention to detail

Education

GCSE grade C in Maths & English

Job description

What’s in it for you?

• £25,000 per annum DOE
• Mon-Fri | No weekends
• 25 days annual leave + Bank Holidays
• Career progression opportunities
• Free Parking

Key Responsibilities:

• Deliver administrative support by managing schedules, coordinating meetings, answering calls, and handling emails with professionalism and efficiency
• Oversee filing and documentation, maintaining both digital and physical records so they are clearly labelled, well organised, and easy to access
• Assist with preparing and updating reports, spreadsheets, and presentations as required
• Support the planning and execution of meetings, conferences, and company events, including booking venues, arranging travel and accommodation, preparing materials, and ensuring all logistics are in place
• Serve as a point of contact between internal teams and external partners, ensuring smooth and timely communication
• Draft and distribute records, meeting minutes, announcements, and other correspondence
• Help maintain an organised office environment by managing supplies, equipment, and inventory, while liaising with vendors and service providers to ensure seamless operations
• Carry out data entry with accuracy and attention to detail, generating reports, compiling information, and assisting with data analysis to support decision-making
• Contribute to administrative projects and initiatives, working closely with colleagues to ensure successful and timely completion
• Take on additional administrative duties as needed, showing adaptability and flexibility in response to shifting priorities
• Address customer requests and requirements in a professional and appropriate manner
• Work towards agreed objectives and targets to support the company’s growth strategy

What you will need to succeed:

• Excellent customer service background
• Experience at building customer relationships
• Educated to a minimum of GCSE grade C in Maths & English
• Strong IT skills
• An excellent eye for detail and the ability and confidence to question risk details with stakeholders in a professional manner
• Ability to work under own initiative and within a team environment

Interested?

If you are interested in this role, please call us on 01952 525252.